Thomas James
Thomas James at Henry Brown Buick GMC

Thomas James | Page 15

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
172 Reviews
4.8

172 Reviews

Write a Review

172 Reviews of Thomas James

February 12, 2021

Dealership Rating

Brandon Warrick was so helpful again. I decided to purchase my car that I had been leasing and Brandon was so supportive and made the process so easy. Thank you! More

by CHERYLKTHORNE
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Brandon Warwick

Feb 12, 2021

Henry Brown Buick GMC responded

It's great to hear that Brandon was able to assist you with the purchase of your lease. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Feb 13, 2021

CHERYLKTHORNE responded

Being an older & single woman, Brandon made the process of buying my car so relaxing & pleasurable. I just can't say enough about The Henry Brown family. It's a convenient location for me and I will still have Scott Usher as my service person, so I just couldn't be any more happy.

February 12, 2021

Dealership Rating
Employee Rating

They were so helpful. I noticed a scratch on the car after I left the lot and when I called them the next day they scheduled a appointment for me right away to fix it. More

by JAIBU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Rigo Ramirez

Feb 12, 2021

Henry Brown Buick GMC responded

Thank you so much for your review! It's fantastic to hear that you're pleased with our customer service. We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 06, 2021

Dealership Rating

Overall a good experience. A little rushed at the end however. Truck came in as requested. Dwayne is really easy to work with as well. Thanks More

by MARKIAQUINTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Dwayne Champion

Jan 06, 2021

Henry Brown Buick GMC responded

Thank you for your review and kind words for Dwayne! Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you'll enjoy your new truck! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 04, 2021

Dealership Rating
Employee Rating

I love my new truck! Mike Forney was awesome to work with, I was in a terrible accident and everyone was patient with me as I move pretty slow right now. There was limited inventory but I feel like we g More

by cxadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown, Rob Upchurch , Mike Forney

Jan 04, 2021

Henry Brown Buick GMC responded

It's fantastic to hear that Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 01, 2021

Dealership Rating

This was my third purchase from Henry Brown Buick GMC. My car buying experience was great! I will always come back to Henry Brown for my next car. Dwight was great. More

by KBERGERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Mike Meade

Jan 02, 2021

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We thank you for your loyalty! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2020

Dealership Rating
Employee Rating

Great overall service, but sometimes was a little pushy. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. More

by TOMTAMBORSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Rigo Ramirez , Joey Mundo (?)

Dec 21, 2020

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 10, 2020

Dealership Rating

Shannon Hendon was very helpful in reviewing the the systems of the vehicle. She also made my experience with the dealership a very good experience once again, hence, this was not my first time purchase More

by AUDI.J.SCOTT
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick , Shannon Hendon

Dec 10, 2020

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Shannon, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 25, 2020

Dealership Rating

very kind and knowledgeable. I don't have anything else to say. I am not a writer. I still have not received my paperwork. please send it. More

by RONALDW1
Friendliness
Recommend Dealer
Yes
Nov 25, 2020

Henry Brown Buick GMC responded

Ronald, Thank you so much for your wonderful review! We are thrilled that Wayner, Brandon, and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 20, 2020

Dealership Rating

It was smooth and easy in working with Henry Brown to get my new GMC Terrain! Jose was great and very attentive. Thank you so much! More

by VADETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Upchurch, Eiji Pollard , Jose Rodriguez

Nov 23, 2020

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear Jose was was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 19, 2020

Dealership Rating

I had a great experience at Henry Brown. Hands down the easiest purchase I have ever done, and I have done quite a few. Dwayne was excellent with communication and exceeded my expectations with his profess More

by MARKDTRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Dwayne Champion , Mike Forney

Nov 19, 2020

Henry Brown Buick GMC responded

Mark, Thanks for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that Dwayne was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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