Theresa Darrow | Page 79

I Came in for a new key. They were very nice, fast, and efficient. My new key works great. I’m glad they were able to help me efficient. My new key works great. I’m glad they were able to help me More

by JENNIFERQUIJADA6 Verified Customer Verified Customer

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Outstanding mechanics , great customer service , took care of my vehicle without a problem , lady upfront was very honest and for that I am grateful , keep it up guys 👍🏽 care of my vehicle without a problem , lady upfront was very honest and for that I am grateful , keep it up guys 👍🏽 More

by MIGUELP0017 Verified Customer Verified Customer

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Service has always been goodKept me updated on progress Service has always been good Kept me updated on progress and informed me when vehicle was complete Courteous at the counter and outside as you arriv Service has always been good Kept me updated on progress and informed me when vehicle was complete Courteous at the counter and outside as you arrive I recomend this dealer More

by TODD44 Verified Customer Verified Customer

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Was there longer than anticipated. Other than that everything was ok. Theresa was great to work with. COVID 19 protocols were nice to see. 6 Ft distance was good. everything was ok. Theresa was great to work with. COVID 19 protocols were nice to see. 6 Ft distance was good. More

by MARYBETHESPOSITO7 Verified Customer Verified Customer

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Piazza Honda of Reading cares about their customers from the first day they meet you. Bob Ruhe, my salesmen always comes and picks up my car for service. The service department is always helpful and friendl the first day they meet you. Bob Ruhe, my salesmen always comes and picks up my car for service. The service department is always helpful and friendly. Thank you everything you do for me. More

by LIGHTBULBLOU Verified Customer Verified Customer

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I would have liked to have received a phone call during the day regarding the status of my car and their evaluation of the problem and plans of correction but when I hadn’t received a call by 4pm (my car w the day regarding the status of my car and their evaluation of the problem and plans of correction but when I hadn’t received a call by 4pm (my car was dropped off at 7am), I had to initiate a call for an update. I also would have liked a full explanation as to what was found and the services performed at the time I picked up the car. Otherwise, it was a smooth transaction and everyone was pleasant and accommodating. More

by nichaz160 Verified Customer Verified Customer

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Keep up with the good job but I don’t get car wash maybe next time I will get it so far I was happy with the service next time I will get it so far I was happy with the service More

by jeananastil Verified Customer Verified Customer

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Great service, really worked with us to get the car. Convenient when we need service. Would recommend and have to friends and family. Have dealt with them for 3 years, Convenient when we need service. Would recommend and have to friends and family. Have dealt with them for 3 years, More

by ETRANI Verified Customer Verified Customer

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It's the little things that make the difference between a good or great experience. My driver's license expired during the pandemic so they wouldn't give me a loaner without proof of the "camera card" so I h good or great experience. My driver's license expired during the pandemic so they wouldn't give me a loaner without proof of the "camera card" so I had to get my wife, who was not home at the time, to go home and send a picture for proof. Given the current pandemic, they could have been a little more gracious. Then they asked since I had a loaner can they keep my car all day, sure but I'll have to return it after 6 because I have a 5pm appointment. Then when I bring the loaner back after 6, they don't have valet service and they didn't know where my car was parked so I had to search for my own car in a downpour. However the nice lady in service did offer her umbrella when I had to go back out to the loaner to bring the key back in that I left in the car. They also did fix my service issue which was covered under warranty. More

by Travis Verified Customer Verified Customer

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They Re ok. In in i n in in in i ni n i n I n in i n I n i. J icn i i. J icn i More

by AANDREWS505 Verified Customer Verified Customer

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