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Theresa Darrow

Overview Reviews (793) Inventory (256)

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Theresa Darrow

Theresa Darrow | Page 16

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

793 Reviews

Overview Reviews (793) Inventory (256)

4.9

793 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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793 Reviews of Theresa Darrow

July 31, 2025

Dealership Rating

Employee Rating

Fixed a problem that was caused by a previous recall without issue. Easy to deal with without issue. Easy to deal with More

by CHRISDONOFRIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 01, 2025 -

Piazza Honda of Reading responded

We really appreciate you taking the time to leave Piazza Honda of Reading this awesome review, thank you!

July 31, 2025

Dealership Rating

Employee Rating

Pleasant, attentive staff. Work done efficiently and on time. Went the extra mile to assess an issue I had. Work done efficiently and on time. Went the extra mile to assess an issue I had. More

by ACESEDGLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 01, 2025 -

Piazza Honda of Reading responded

We're glad to hear our team went the extra mile to assist you! Thank you for choosing Piazza Honda of Reading and for sharing your positive feedback!

July 30, 2025

Dealership Rating

Employee Rating

Super friendly place and they explained everything very clearly. Nice and easy shutter service, always go there if my car has any problems. clearly. Nice and easy shutter service, always go there if my car has any problems. More

by KIDDY582

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 31, 2025 -

Piazza Honda of Reading responded

We are grateful for your feedback! Thank you for trusting our Piazza Honda of Reading Service Team with your vehicle.

July 30, 2025

Dealership Rating

Employee Rating

My car was done when I was told it would be ready. The service advisor Teresa was very professional and courteous. The service advisor Teresa was very professional and courteous. More

by LRUHE

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Jul 30, 2025 -

Piazza Honda of Reading responded

It means the world to hear that Teresa had your Service done on time and handled things with professionalism and courtesy! Thank you for trusting Piazza Honda of Reading with your business! Safe travels ahead!

July 30, 2025

Dealership Rating

Employee Rating

Good service reps get you Lyft or Shuttle ride home if needed and back for pickup Kumar’s patience and manner was excellent Theresa always on top things gets me right needed and back for pickup Kumar’s patience and manner was excellent Theresa always on top things gets me right More

by none25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kumar Driver Denisa Sales

Jul 30, 2025 -

Piazza Honda of Reading responded

Thank you for highlighting our team's excellent service and support, especially Kumar's patience and Theresa's proactive approach. We appreciate your business and look forward to serving you again at Piazza Honda of Reading! Safe travels!

July 29, 2025

Dealership Rating

Employee Rating

A ++++++ service knowable well trained staff friendly On time a good value Wes and staff On time a good value Wes and staff More

by TRMORGAN45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Joe Walker, JON BARTH , Wesley Wixon

Jul 30, 2025 -

Piazza Honda of Reading responded

Thank you for the positive feedback about Wes & the team here at Piazza Honda of Reading! We appreciate your support and look forward to seeing you again next time!

July 28, 2025

Dealership Rating

Employee Rating

Excellent service department and dealership. Always a pleasant experience and work completed as promised and on time. Always a pleasant experience and work completed as promised and on time. More

by SCHAEF2235

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 29, 2025 -

Piazza Honda of Reading responded

Thank you for the feedback! We're pleased to know you had a great experience with our service team at Piazza Honda of Reading. Safe travels until we see you next time!

July 27, 2025

Dealership Rating

Employee Rating

Nice experience. Thank you kindly! I appreciate the reliable service! Let’s d it again soon. Thank you kindly! I appreciate the reliable service! Let’s d it again soon. More

by FJFJR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Miller, Gary Jablonski, Beka Moatz , David Roman

Jul 28, 2025 -

Piazza Honda of Reading responded

Hi! Thank you for leaving us this five-star review and for your kind words about our service team at Piazza Honda of Reading! We'll see you next time!

July 26, 2025

Dealership Rating

Employee Rating

The service staff was not very helpful in getting the problems fixed with my car. problems fixed with my car. More

by Micheleee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Beka Moatz

Jul 29, 2025 -

Piazza Honda of Reading responded

It's hard to see that we didn't earn your five stars. If there is anything I can do to improve your experience, I would like to help. Please reach out to our team directly at 610-777-7601.

July 25, 2025

Dealership Rating

Employee Rating

Service center is always responsive and informative. Cost was told to me upfront and there were no suprises. Cost was told to me upfront and there were no suprises. More

by MDV0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

Jul 25, 2025 -

Piazza Honda of Reading responded

Thank you for your kind feedback! We’re glad you had a smooth and transparent experience at Piazza Honda of Reading. We look forward to assisting you again! Safe travels!

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