Thad Heuser | Page 8
Service Manager
Allen Samuels Chrysler Dodge Jeep RAM of Oxford
2201 East University Ave.
Oxford, MS 38655
80 Reviews
Write a Review80 Reviews of Thad Heuser
January 05, 2024
I called for many months to get my a/c fixed. After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that could be done. I'd have to wait until the weather warmed back up. I asked to speak with a manager. The manager was rude and told me that they basically lied to me when I purchased my extended warranty. She proceeded to explain how things were going to work; I was going to get my car back the following day and I could call when my a/c wasn't working again. A couple of days later, I received a text that they were replacing my a/c converter. That's all I was told and all I know. I won't be purchasing another vehicle or extended warranty there again. I am very disappointed after purchasing two new vehicles from this branch. I was hoping that might secure a little loyalty or at least decent treatment. More
Other Employees Tagged: Jessica
December 15, 2023
Went in to get an oil change. Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,00 Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,000, they’d fix it for me. No thanks. Go anywhere but here. More
Other Employees Tagged: Taylor Keith
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