Terry West | Page 6

Told service rep that the mass flow sensor was changed twice and was still getting check engine light. And they changed it again. Did not make 20 miles before light came back. Took back to dealer and was twice and was still getting check engine light. And they changed it again. Did not make 20 miles before light came back. Took back to dealer and was charged again for diagnostic recheck to tell me it was running lean. Final analysis was fuel had to much ethanol in it. Should of caught it the first diagnostic test. Paid twice for diagnostic test. Some point dealer should of taken responsibility for retesting the vehicle and labor for bad troubleshooting on the mechanic part. Have a great day. More

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It’s nice but the cost of service is way to high especially the quote I was given especially the quote I was given More

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Great service. Quick and friendly service.Staff were very helpful .They gave friendly n helpful advice. Quick and friendly service.Staff were very helpful .They gave friendly n helpful advice. More

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Didn’t get inspection reports from them. Contacted. No response. They supposed to email me a copy. Never received. Contacted. No response. They supposed to email me a copy. Never received. More

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Service is pathetic. On March 29th of this year, my sun visor on my 2008 Camry wouldn't stay up. There was an "extended warranty" for this product issued within the last y On March 29th of this year, my sun visor on my 2008 Camry wouldn't stay up. There was an "extended warranty" for this product issued within the last year so I went in to have them replace the visor. (FYI, this is the second visor I have had replaced for the same issue. The first one was only two or three years after purchasing the car and before there was a "KNOWN" issue.) When I went in for my appointment, I handed them the letter for the extended coverage. They looked up the information and saw that I had purchased the car on March 8, 2008 and the warranty was only for "7 years since for usage". Because I missed my 7 years by 21 days, they refused to cover the replacement. I explained that this was the second one, so it really hadn't been 7 years, but since I had purchased the part and installed it myself, there was no record anywhere. Needless to say, I left WITHOUT having the work done. I'm now looking for a visor somewhere other than Eddys to replace myself. I will never go back to Eddy's again unless I have to for recalls. More

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