Terry Layman

Terry was an absolutely pleasure to work with. After purchasing several cars, I can safely say this was the best dealership experience I’ve had, especially from a customer service standpoint. Terr After purchasing several cars, I can safely say this was the best dealership experience I’ve had, especially from a customer service standpoint. Terry made the process smooth, easy, and painless. I left feeling extremely comfortable in the vehicle from a tutorial standpoint, and even more excited about the car. As someone who is also in sales, Terry avoided all the sales-y parts people loathe about car buying and he instead made it fun! More

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I had an absolutely wonderful experience with Genesis of Plano, and especially with my salesman, Terry. From our very first phone conversation, Terry was professional, personable, patient, and genuinely lis Plano, and especially with my salesman, Terry. From our very first phone conversation, Terry was professional, personable, patient, and genuinely listened to what I was looking for. He never made me feel pressured or like I was just another sale. I originally had a particular price range and trim in mind, and Terry took the time to look at the options and help me find a vehicle that gave me so much more than I expected. I ended up driving home in a 2026 Genesis GV80 3.5T Prestige, and I absolutely love it! What stood out most was the level of personal service. Terry communicated with me throughout the process, answered my questions, worked with me on my trade, and made what could have been a stressful purchase feel comfortable and exciting. Even the little things—like taking the time to pronounce my name correctly—made a difference. The entire Genesis of Plano team made me feel valued, and the experience matched the luxury of the vehicle I purchased. I would absolutely recommend Terry and Genesis of Plano to anyone looking for a Genesis. Thank you for helping me bring my new baby home! 🖤 And YES, I would name Terry specifically in the DealerRater review. Those individual salesperson mentions matter, especially when someone went above and beyond like he did. More

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