Terry Kitchens
Terry Kitchens at Fred Anderson Chevrolet Buick GMC Cadillac

Terry Kitchens | Page 13

Service Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

Contact Me
not yet
rated
371 Reviews

I have been with co for 19 years thru 3 of the different mfg Honda/acura/chevorlet 40 years in the automotive field

Dealership Experience

15 yrs, 6 mos

not yet
rated

371 Reviews

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371 Reviews of Terry Kitchens

June 13, 2022

Dealership Rating
Employee Rating

Very poor service and communication to customer. Technician and Bradshaw talked to a third party instead of us, the customer who brought the vehicle in twice. More

by Weautoknow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Another female in service

Jun 17, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR SPEAKING WITH ME TODAY. I APOLOGIZE FOR THE CONCERNS AT THE RECENT VISIT. PLEASE LET US KNOW IF YOU NEED ANYTHING MOVING FORWARD. ZACK MORAN

June 09, 2022

Dealership Rating
Employee Rating

I have done business with Bradshaw Automotive many times over the years. They are definitely my go-to when looking to purchase or when I need service on my vehicle. I’ve never been disappointed by them and More

by Mrichmcbride
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Bentley

May 30, 2022

Dealership Rating
Employee Rating

Great service. Friendly people. My car was fixed in 2 days. But was too expensive I know things are up in price but I have to live to More

by ANNEVAUGHN123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Bailey

May 29, 2022

Dealership Rating
Employee Rating

The service was done completely and Terry Kitchens kept me informed they the whole process. He handled the warranty process and I did not have to be involved. Great service! More

by Waughgregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 27, 2022

Dealership Rating
Employee Rating

Tim Kitchens did a great job as my service agent. Zach Moran has a very professional staff in the service department. The service techs are very knowledgeable, fast, and extremely good at repairing More

by Mhop156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran

May 26, 2022

Dealership Rating
Employee Rating

Myself and my son have bought numerous cars and trucks from Bradshaw. Top to bottom the very best. Sales parts service no weak link More

by Billhindman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 18, 2022

Dealership Rating
Employee Rating

Well first off i was never told that each diagnosis was 125.00 each... was told when i got Bill for over 600.00 that i was told but i recorded whole conversation while i was sitting there and no i was neve More

by summerlicious73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MRS. AFINSON I AM SORRY TO HEAR OF YOUR RECENT VISIT CONCERNS AT OUR DEALERSHIP. MY NAME IS ZACK MORAN AND I WOULD LOVE THE CHANCE TO DISCUSS THESE MATTERS MORE WITH YOU. I REACHED OUT TO YOU TWICE YESTERDAY AS SOON AS I SAW THIS AND IT WENT STRAIGHT TO VOICEMAIL. I WILL REACH OUT AGAIN TODAY BUT PLEASE FEEL FREE TO CALL ME IF YOU SEE THIS FIRST AT 864-879-1111 EXT 1301. I HOPE TO HEAR FROM YOU SOON

May 18, 2022

Dealership Rating
Employee Rating

Always had good service and not having to wait a long time for it to be completed. More

by JIMMYGAULT113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 10, 2022

Dealership Rating
Employee Rating

Dedicated to excellent customer service. Friendly service center staff. Clean, safe environment . Always ready to help answer questions. More

by JTREDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 07, 2022

Dealership Rating
Employee Rating

Hoping for better experience next time I know it can be done I've experienced it here before More

by JamesandLori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Bailey

May 10, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning Mrs. Hickerson. Thank you for taking the time and speaking with me this morning about the concerns on your recent visit. I have put the notes in the system for when you come on the next visit and I am confident you will get the level of service you deserve and we strive for every time a customer comes through the door. Have a great week and please feel free to reach out to me anytime I can help. Zack Moran

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