Terrence Sterbenz | Page 4

Great communication and very helpful from sales to finance. Would highly recommend if a Subaru is possibly in your future finance. Would highly recommend if a Subaru is possibly in your future More

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I was worried once i learned Bob Baker Subaru was no more, but all that worry was alleviated once i went on the lot and met Miguel. He was super helpful and kind and helped me get into the exact model i more, but all that worry was alleviated once i went on the lot and met Miguel. He was super helpful and kind and helped me get into the exact model i wanted. I appreciated his no pressure approach, he let me work things out with him (instead of telling me what to do) and i am grateful for that. More

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I had a great experience at AutoNation Subaru. They were professional and quick with the test drive and closing. I experienced full transparency and an engaging atmosphere. They were professional and quick with the test drive and closing. I experienced full transparency and an engaging atmosphere. More

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Very kind and supportive people! I had a great experience to buy a new car there! I had a great experience to buy a new car there! More

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Yuri was very friendly and very patient with me when I was trying to decide on my vehicle. Yuri did not try to put me into something that was out of my price range or to rush my decision. I highly recomme was trying to decide on my vehicle. Yuri did not try to put me into something that was out of my price range or to rush my decision. I highly recommend Autonation Subaru Carlsbad and ask for Yuri! More

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Easy purchase experience. No high pressure tactics. Friendly sales and financing staff. Would recommend this dealership. No high pressure tactics. Friendly sales and financing staff. Would recommend this dealership. More

by OC guy Verified Customer Verified Customer

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Great atmosphere very helpful without being pushy had a limited inventory but more than other dealers so we had good choices. Loved the safety rating. Also impressed with the teamwork showed by the sales t limited inventory but more than other dealers so we had good choices. Loved the safety rating. Also impressed with the teamwork showed by the sales team. We felt we were more important than the sake. More

by BUCKCSIDE Verified Customer Verified Customer

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I would like to give a grateful, huge shout out to Terrence, Luis and Uzair for making my car lease a positive experience! Each of these gentlemen were friendly, professional and handled my deal with Terrence, Luis and Uzair for making my car lease a positive experience! Each of these gentlemen were friendly, professional and handled my deal with integrity. Julius in finance was also such a pleasure to work with during the final stage of my lease process. Grazie Mille! More

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Reached out to multiple dealers to do some recon and get the process started. None were as personable and happy to hear from me than the people at Bob Baker Subaru. Each individual I dealt with had the “it’ the process started. None were as personable and happy to hear from me than the people at Bob Baker Subaru. Each individual I dealt with had the “it’s nice to be nice” energy. Luis really took care of me to start the process, and seemed to keep it honest and straight forward with me. He frequently kept in touch, letting me know the ETA on the vehicle arrival from port and if the vehicle sold or not. Never seemed bothered to hear from me or to reach out, which was greatly appreciated. Terrence kindly showed me the ropes on the vehicle and kept in touch with me as well to let me know about the ETA of the vehicle and where I was at. Very personable and knew the car in and out, unfortunately the car we were looking at was in the process of being sold. Came in another day, but Terrence was off, so Miguel kindly took the reigns and showed me the car to test drive when I came in and was kind enough to answer all questions and provided extra insight on things I didn’t know, and also appreciated his personal touch on his thoughts as well. Finally, once I decided I would take the car.. Christy brought it home. It is definitely the hardest part of the process being in the finance office, with BIG numbers flying around and making final decisions. Christy had all the answers to all my questions, and explained them clearly and concisely, and even more if I asked. As complicated of a process as it can be with so many numbers and decision to make, she seemed to simplify it for you and provide soothing music in the background as well. Never rushed or pushed you. Only seemed to try to help make my decisions. She was very considerate of the decisions I had to make for myself and my situation, which every individual would appreciate. This is my second Subaru. I am a Subie fan and am glad to continue to be a part of the Subaru Family. And of course, happy and looking forward to receive service from Bob Baker Subaru. Thanks again and see you guys again soon! More

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Terrance was welcoming and very helpful from the moment I stepped on the lot. Juan was also very friendly and welcoming. Everyone was great and over all I had an awesome experience. I love my new vehicle and stepped on the lot. Juan was also very friendly and welcoming. Everyone was great and over all I had an awesome experience. I love my new vehicle and how easy it was to purchase! More

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