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Terra Harris

Overview Reviews (3) Inventory (256)

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Terra Harris

Service Advisor

Faricy Kia

1560 Auto Mall Loop
Colorado Springs, CO 80920

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3 Reviews

Overview Reviews (3) Inventory (256)

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3 Reviews

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3 Reviews of Terra Harris

August 14, 2026

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Everyone is always very courteous and knowledgeable. Service was completed 1/2 hr sooner than quoted. Service was completed 1/2 hr sooner than quoted. More

by debbieyancey03

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Recommend Dealer

Yes

Other Employees Tagged: Lauren Rogers, Aaron Captain

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Aug 14, 2026 -

Faricy Kia responded

Thanks for the review! We can't always finish ahead of schedule, but I'm thrilled to hear we did for you!

August 13, 2026

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Work was completed fast, friendly service advisor, no complaints, everything was great, I will be back complaints, everything was great, I will be back More

by bodenni

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Recommend Dealer

Yes

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Aug 14, 2026 -

Faricy Kia responded

Thank you for the review. We look forward to seeing you again!

August 13, 2026

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Peak Kia (previous owner) offered a better customer service experience. The waiting room was dismal. Peak made the wait more enjoyable by offering popcorn and fresh cookies. To me that shows you care a service experience. The waiting room was dismal. Peak made the wait more enjoyable by offering popcorn and fresh cookies. To me that shows you care about your clients. I was unhappy that Faricy only had my records going back to 2024. I purchased my car from Peak in 2017 and had all service done there except a brake job this year. The one saving grace was my service advisor Terra Harris. She was very nice and knowledgeable. More

by J Casa

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Aug 14, 2026 -

Faricy Kia responded

Thank you for sharing your experience. We are working diligently to improve our service every day. I'm glad Terra took good care of you! If there is anything further I can do, or anything else you would like to share please reach out. Steve Bartlett, General Manager, 719 785 6111

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