Tereza Guzman
Tereza Guzman at Herb Chambers Toyota of Boston

Tereza Guzman | Page 11

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

3.9
124 Reviews
3.9

124 Reviews

Write a Review

124 Reviews of Tereza Guzman

April 15, 2021

Dealership Rating
Employee Rating

Polite, knowledgeable, accurate in time projection for work to be performed on my car. Pleasant waiting area and great service on my car - new rim and alignment. More

by emessig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Herb Chambers Toyota of Boston responded

It was our pleasure to take care of you! Thanks for trusting our service team at Herb Chambers Toyota of Boston. We hope to see you again soon!

February 26, 2021

Dealership Rating
Employee Rating

I am very impressed with everyone T Herb Chambers Toyota. I had an amazing service, and everyone was immensely helpful! I have been very happily dealing with Herb chambers for many years and I have only supe More

by Lucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara, Howie Reske

Feb 26, 2021

Herb Chambers Toyota of Boston responded

Lucia - First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. We're so happy to know that each visit reflects that, and that our entire team are always able to assist you. Thank you so much for your business and your continued loyalty and we look forward to your next visit! - Herb Chambers Toyota of Boston team

December 11, 2020

Dealership Rating
Employee Rating

I had a problem that needed immediate attention, and it was provided. Having brought my car in I was able to take advantage of the winter service special, and everything was completed in very good time. More

by danswhite
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho

Dec 28, 2020

Herb Chambers Toyota of Boston responded

danswhite - Thank you for sharing your feedback with us! We're so pleased to hear that our service department was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! - Herb Chambers Toyota of Boston team

November 09, 2020

Dealership Rating
Employee Rating

I am not able to drive at this time- Teresa arraigned for Juan to pick up and return our car for service. The service department did its usual outstanding job. Thanks to the entire dealership. More

by kastros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Herb Chambers Toyota of Boston responded

kastros - Thank you so much for taking the time to write this review. The entire Herb Chambers Toyota of Boston team strives to make every guest feel at home whether they are in our dealership or not. Teresa and Juan are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chambers Toyota of Boston team

October 22, 2020

Dealership Rating
Employee Rating

Teresa is very efficient and kind. She always tries to find a good deal. The service is timely and the location is in very convenient area. More

by Krchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2020

Dealership Rating
Employee Rating

This dealership is very customer oriented. The front line people are very responsive and make sure the customer understands the work to be done and the cost. More

by bronxkid37
Recommend Dealer
Yes

September 21, 2020

Dealership Rating
Employee Rating

I appreciate the consistently excellent and timely service! I like the report card format that comes with the invoice. The staff are always clear and friendly. More

by happy2Xpriusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 11, 2020

Dealership Rating
Employee Rating

Ms. Guzman was superb. I told herMy son will be using my Ms. Guzman was superb. I told her My son will be using my car and I wanted a mother’s service!!! And she did it More

by Ngertner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2020

Dealership Rating
Employee Rating

Tereza Guzman always a great attitude and always going over beyond making sure l was up too date on product and lastly making sure I was ok with my Service charges this is why l keep going back for the l More

by burnsvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara

August 20, 2020

Dealership Rating
Employee Rating

It was a pleasure working with Teresa Guzman. I waited in the showroom this time and it was roomier with better bathrooms (would prefer more comfortable seats for a 2 hour wait). I was happy to receive th More

by RMD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

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