Ted Teague | Page 6

Extremely Helpful and Great Experience - Highly Recommend I had previously purchased a 2016 Jeep Cherokee back in March 2016. Over the course of ownership, as unfortunate as it is, the vehicle had many issues I had previously purchased a 2016 Jeep Cherokee back in March 2016. Over the course of ownership, as unfortunate as it is, the vehicle had many issues which resulted in many trips to visit the service department. While picking up my vehicle from my last visit on February 1, 2017, I decided to stop by to visit with Ted Teague. This meeting ended up being one of the most important and best decisions that I had made as an Allen Samuels customer. This meeting changed everything for our family! Mr. Teague listened to my concerns and ultimately wanted to help make what, at this point, was a really bad situation a better outcome for me and my family. Once I left, he immediately looped in the Sales Manager, Clint Allen, who reached out to me quickly and was ready to help me. On Saturday, February 4, we stopped by to visit with Clint who fortunately had not given up on the Jeep brand, as I was already prepared to do. And, I am glad he didn't. I loved my previous vehicle. I loved what he had to offer. What I didn't love, were the problems. He assigned Wesley Abrahams to assist us, which was such a blessing! It was great that everyone was aware of what we needed and ultimately prepared to just help us. We spent a great amount of time really looking over some vehicles and making sure that the previous issues were not displayed in any of the vehicles we looked at. There wasn't a single minute that we were there that we ever felt like we were rushed or that we weren't important. This is true for our first visit, as well! After spending a great amount of time there, because of how thorough we were with looking at the differences among the options, we found a 2017 Jeep Cherokee Latitude that worked for us. We couldn't be happier with the experience. Not once, did Clint and Wesley ever give up on us! Not once did they ever make us feel like we weren't important or that we were just customers. We never felt like we were just viewed as another sale but that they really cared about us, our situation as well as the outcome. The finance process with Lesley was exceptional, as always! She is really a rare find in the auto finance business. She remembered us when we walked in her office. She is extremely personable. She cares about her customers and you really get a sense of how much she cares about you and your situation just after spending a couple of minutes in her office. We are so fortunate that we had the opportunity to work with Leslie again. Another important point to make is that we had our four year old son with us during the entire visit! I share this point and want to highlight this point to express how family oriented the sales team/finance team are. Each individual that we encountered incorporated him into the conversation and really made him feel comfortable during the entire process. This dealership is great! Mr. Teague, Mr. Allen, Mr. Abrahams and Mrs. Cooper-Gholson went above and beyond for our family. We are completely satisfied and highly recommend this dealership and these employees, specifically. More

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Excellent Good location, modern facilities, friendly people Great selection of vehicles,competitive prices, A well organized dealership that avoids unnecessar Good location, modern facilities, friendly people Great selection of vehicles,competitive prices, A well organized dealership that avoids unnecessary delays and allows deals to be done efficiently and quickly More

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Excellent service department I had taken my Jeep Cherokee to Bossier Country Dodge in Hillsboro! They said it needed a new transmission and that they could fix it. While I was wa I had taken my Jeep Cherokee to Bossier Country Dodge in Hillsboro! They said it needed a new transmission and that they could fix it. While I was waiting they wanted to show me a pickup and stated that they could get me my complete payoff for my Jeep! When the deal for the pickup didn't turn out to be what they had promised I decided not to purchase the pickup! After that Bossier refused to fix my Jeep or even to install my old transmission or to even let me have my on vehicle. After over 3 weeks of fighting with them I called Eric the service manager at Allen Samuels CDJC. In just a couple of days he had my Jeep Cherokee towed to their shop and are now working to fix it as I write this! If you want real service after the sale I recommend you go to Allen Samuels CDJC! I know my next vehicle will be from them! Thank you Eric Charles and all the staff at Allen Samuels! More

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Great people to deal with. My wife & I dropped by Allen Samuel's looking for a pre-owned Chrysler 200. Juan Rodriquez showed us what was available on the lot. Later my wife & I My wife & I dropped by Allen Samuel's looking for a pre-owned Chrysler 200. Juan Rodriquez showed us what was available on the lot. Later my wife & I were looking at Allen Samuel's Web site. We found 2 new Chrysler 200's that matched our needs & with great incentives. We met with Juan & made a great deal on a new Chrysler 200C. After a late afternoon purchase, we asked for windows to be tinted. The was car was promised to be ready by noon the next day and it was ready as promised. No pressure shopping experience. More

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Love the Allen Samuels Dodge, Waco, Tx Purchased my brand new 2016 dodge 1500 rebel edition pickup from this dealership!! My experience was amazing, the people were great, and the service i Purchased my brand new 2016 dodge 1500 rebel edition pickup from this dealership!! My experience was amazing, the people were great, and the service is top notch! Would recommend this dealership to EVERYONE!! More

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great customer service I use Allen Samuels for my oil changes. I have been very satisfied so far. Brittany, Craig, and Javier have always treated me very well and keep me I use Allen Samuels for my oil changes. I have been very satisfied so far. Brittany, Craig, and Javier have always treated me very well and keep me informed as to how long my wait will be. The waiting area is clean and has plenty of room. So far, so good. More

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Leslie cooper I am jimmy Meeks of advanced house leveling and foundation repair, I buy a lot of trucks and a few cars every year. Leslie Cooper is the best finance I am jimmy Meeks of advanced house leveling and foundation repair, I buy a lot of trucks and a few cars every year. Leslie Cooper is the best finance person I have dealt with since I have been on charge of buying for my company. Bottom line between the David Rhoten, Donald Holt and Leslie Cooper,they are the best I have ever dealt with in my 30 years as a business owner!!!!! Thank you all And a special thank you to Ted Teague. More

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Stop by for quick oil change for my new Grand Caravan. It took only 20 mins and the van was done. They also gave me ticket for car wash. What a deal!!! Thank you!!! It took only 20 mins and the van was done. They also gave me ticket for car wash. What a deal!!! Thank you!!! More

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I was very pleased with the way Ted handled our transaction. He was very knowledgeable and not pushy when he sold us our Chrysler 200. He let us take it home over the weekend so we could compare transaction. He was very knowledgeable and not pushy when he sold us our Chrysler 200. He let us take it home over the weekend so we could compare other cars in the area. Great job!! More

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