Ted Jurick
Ted Jurick at Joe Rizza Acura

Ted Jurick | Page 12

Service Manager

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

Contact Me
5.0
412 Reviews

Dealership Experience

27 yrs, 4 mos

Industry Experience

46 yrs, 3 mos

Languages Spoken

English English

Employee Video

5.0

412 Reviews

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412 Reviews of Ted Jurick

April 20, 2021

Dealership Rating
Employee Rating

I will never purchase a car other than an Acura because of the people who work at this dealership--they are beyond belief wonderful to their clients--I have always found the people in service to go beyond More

by PEDANCELADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Apr 23, 2021

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 19, 2021

Dealership Rating
Employee Rating

The customer service and quality care received when servicing my vehicle has been outstanding! The staff is exceptionally professional and courteous while explaining all service needs. Beyond pleas More

by mmbalmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Apr 21, 2021

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 17, 2021

Dealership Rating
Employee Rating

Service was fast and The car was wash nice and clean and the team dealer is very kind and friendly . I feel comfortable and happy thank you all of you.6 More

by Hildaloma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Apr 21, 2021

Joe Rizza Acura responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

Dealership Rating
Employee Rating

Joe Rizza Acura is a 5 star dealership I bought 3 cars there and just had my MDX serviced there service department took care of all my needs ..Thank You Joe Rizza More

by PIGPEN910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

Dealership Rating
Employee Rating

What a great experience. The guys did the everything they could to get my car fixed and back on the road in no time. Y More

by JOHNQUILES83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Apr 20, 2021

Joe Rizza Acura responded

Thank you for leaving us this great review, John! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Dealership Rating
Employee Rating

I couldn't say more about this service team. Ted Jurick the service manager is always on hand to help. They got me in on a last minute oil change and inspection. The car was ready when promised and cleaned More

by CARMAC45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren

Apr 19, 2021

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Dealership Rating
Employee Rating

The problem with my car wasn't resolved. I'm taking different stops including contacting headquarters of Acura to assist me in the process of fixing this serious issue with my car More

by Dr_ozd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Chris Kailer, Matt Fondren

Apr 23, 2021

Joe Rizza Acura responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Apr 24, 2021

Dr_ozd responded

Hello Ms Rizza, Thank you for responding to me. What additional information do you need in order to look into my case? Pawel Drozd

April 12, 2021

Dealership Rating
Employee Rating

Came in for an oil change without an appointment. My service rep was very accommodating and had me in and out in 30 minutes. Thanks Joe Rizzo! More

by RNOS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 09, 2021

Dealership Rating
Employee Rating

It is a Great dealership. Everyone is Very professional and friendly. They are Always willing to help out. The place itself is a very clean More

by jjf1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Apr 13, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

Dealership Rating
Employee Rating

The service department is awesome. Matt and Chris are perfect and always take care to make sure I am are satisfied. Also, Ted is amazing because he always remembers by name and is happy to help....runs a More

by APENNY4URTHTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Joe Rizza Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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