Tanner Carnes
Tanner Carnes at Jim Hudson Lexus

Tanner Carnes | Page 13

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
177 Reviews
4.9

177 Reviews

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177 Reviews of Tanner Carnes

May 02, 2023

Dealership Rating
Employee Rating

They did keep my car a few days to see if they could fine out what was causing the problem. That was good customer service. At least they are trying to figure out the problem and not trying to ignore it. More

by Shirleyhowze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston

May 03, 2023

Jim Hudson Lexus responded

We're glad to see that our team has gone the extra mile to diagnose your vehicle, Shirley. We appreciate your trust in our business!

April 28, 2023

Dealership Rating
Employee Rating

The Service is Amazing as Always! ! I will always ride in a Lexus! Thank you!! More

by Zaria71469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy, Erik Due

Apr 28, 2023

Jim Hudson Lexus responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back!

April 25, 2023

Dealership Rating
Employee Rating

A very great place to deal with. The customer service is outstanding. Make sure to buy a Lexus. More

by claytonw2241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Jim Hudson Lexus responded

It's amazing to hear that you enjoyed your visit to Jim Hudson Lexus of Columbia! Thank you so much for your feedback!

April 22, 2023

Dealership Rating
Employee Rating

Fantastic customer service, technicians did a great job and my advisor was very helpful and made my experience as simple as possible. More

by Cap65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Jim Hudson Lexus responded

Thank you so much for your 5-star review of Jim Hudson Lexus of Columbia! We hope to see you again down the road!

April 20, 2023

Dealership Rating
Employee Rating

Shaun and Tanner were excellent to deal with! Service was slow! I had a problem the car and had to had to take it back the next day! Then y’all kept my car for 7 weeks with a floorboard leak ! La More

by Mike Eddings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier , Darryn Russ

Apr 20, 2023

Jim Hudson Lexus responded

Mike, we are glad to hear that you had a positive experience with Shaun and Tanner, but apologize for the delay in service. We are always striving to improve the customer experience, so your feedback is appreciated and we look forward to assisting you again down the road.

April 19, 2023

Dealership Rating
Employee Rating

Everyone at dealership focuses all their attention on their customer. From my buying experience to my car being serviced, best experience I've ever had with a car dealership. Tanner was great making su More

by Donna loves her GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson

Apr 19, 2023

Jim Hudson Lexus responded

Donna, thank you for the review! We are thrilled to hear that Tanner and the Jim Hudson Lexus of Columbia team delivered such an outstanding service experience. Drive safely, and we hope to see you back again down the road!

April 16, 2023

Dealership Rating
Employee Rating

Jim Hudson dealership seems to be. organized around meeting the transportation needs of its customers including marketing and service. More

by Wrbailey38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Jim Hudson Lexus responded

Thank you for taking the time to share your feedback! We are glad to hear that our team at Jim Hudson Lexus of Columbia delivered such an outstanding experience. Drive safely, and we hope to see you back!

April 14, 2023

Dealership Rating
Employee Rating

Good staff that takes care go business very well. Makes you feel special. Highly recommended. More

by Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wickham, Melvin Alston

Apr 19, 2023

Jim Hudson Lexus responded

Your feedback has made our day, Pablo! Thank you for choosing Jim Hudson Lexus of Columbia.

April 10, 2023

Dealership Rating
Employee Rating

They do everything possible to take care of their clients. This is true both in the purchase and the service. More

by Tdukes72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy

Apr 18, 2023

Jim Hudson Lexus responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Jim Hudson Lexus of Columbia Team

Apr 19, 2023

Jim Hudson Lexus responded

We look forward to working with you again!

Apr 19, 2023

Tdukes72 responded

We plan to have a heart service through Jim Hudson Lexas. Hence, we will have a continuous relationship for the next several years.

April 01, 2023

Dealership Rating
Employee Rating

Appointment at 1:00. Arrived at 12:40. Didn’t leave until 3:05. Was only there for an oil change. Didn’t even have time to stay for complimentary car wash! More

by Myjjones6972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2023

Jim Hudson Lexus responded

I apologize that your vehicle was not serviced in a more timely manner. This does not sound like the quick and accommodating care I expect from our team and I would like the chance to make things right. I will look for your contact information but also invite you to reach out to me directly. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

Apr 05, 2023

Myjjones6972 responded

Myjjones6972@gmail.com

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