Tammy Saylor | Page 104

Leasing an X3 Jack Hojnacki was a great help. Made the process enjoyable. Worked with Jack in the past and keep coming back to him. quick and easy. Jack Hojnacki was a great help. Made the process enjoyable. Worked with Jack in the past and keep coming back to him. quick and easy. More

by BAJONES0 Verified Customer Verified Customer

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Buying experience I always feel like I get personal attention. As a loyal customer I am treated like my business is valued. Everyone I had contact with is very profes I always feel like I get personal attention. As a loyal customer I am treated like my business is valued. Everyone I had contact with is very professional More

by JLIZARD6 Verified Customer Verified Customer

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Great customer service Robert real is the salesman that sold me my vehicle last month and he has been great. He was helpful during the sale and afterwards with all my vehi Robert real is the salesman that sold me my vehicle last month and he has been great. He was helpful during the sale and afterwards with all my vehicle needs. Everyone was incredibly helpful. The gentleman who I unfortunately did not get his name who showed me all of the different features of my car was amazing also. He showed me everything I needed to know and was extremely polite and profession. Unreal service all around. More

by BMICHALO22 Verified Customer Verified Customer

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First experience with BMW SRQ Exceptional experience with sales staff - about as low key as possible, which we appreciate. Finance not so much! Didn't feel as if we initially re Exceptional experience with sales staff - about as low key as possible, which we appreciate. Finance not so much! Didn't feel as if we initially received all information we needed to make an informed decision regarding additional service items. Follow-up with JP clarified issues to, mostly, our satisfaction! More

by SMITHVENICE2 Verified Customer Verified Customer

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Beautiful dealership My experience began with a visit for recall work on my 2009 328i. I was initially told that the needed repairs would take approximately 3-3½ hours, Fe My experience began with a visit for recall work on my 2009 328i. I was initially told that the needed repairs would take approximately 3-3½ hours, Fernando told me more like 5:00pm. When that time had expired I inquired of the progress. The person I talked to told me that "they were pretty busy today and usually recall work was pushed back to better accommodate regular customers". I voiced my disappointment. An hour or so later they told me my car was done. I ended up buying a previously owned 2013 328i the next day and all went well until the next day when I was at the dealership with my wife to finish signing the sale agreement. I tried to manually open the trunk and found that this part of the car was broken. I was told that seeing as the interior unlock, the key fob and the under trunk sensor unlock all worked,that the manual unlock latch would NOT be addressed. Needless to say, I was disappointed with that. Susan Gatlin was professional and helpful in the buying process of the car.Tammy Saylor was also friendly and professional in handling the finance part of the deal. I have to add that I feel the price given for my 2009 was pretty low. $ 2000 did not seem fair. You certainly aren't selling a car like that for anything less than $5 K. It was kept in very good condition and mechanically nothing was wrong with it. Other than a good polishing it needed nothing. Overall I feel I am satisfied with the car I purchased. More

by CHUCKBUCHANAN94 Verified Customer Verified Customer

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Services representative (Carlos) was outstanding The moment I pulled into the service garage someone was there to meet me. Less than 5 mins Carlos had me in his office going over what needed to be do The moment I pulled into the service garage someone was there to meet me. Less than 5 mins Carlos had me in his office going over what needed to be done and how long and of course, how much. During the diagnostic of the auto, a gasket leak was identified and repair to take an additional 3-4 hours. Carlos immediately had me in a loaner and out the door. Later that evening he called when he had the car completed and washed. More

by SJCHERNY Verified Customer Verified Customer

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Great service as always Went in for a wash and left with new car. Enough said. Tatiana and Emilio are the best! Couldn’t be more happy with the overall experience Went in for a wash and left with new car. Enough said. Tatiana and Emilio are the best! Couldn’t be more happy with the overall experience More

by TPTRAN111 Verified Customer Verified Customer

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Purchasing a lease!’ The team of Johnny Rodriquez, Tammy, and Chris was awesome. They were very accommodating, professional, and took the purchasing of my vehicle a comfor The team of Johnny Rodriquez, Tammy, and Chris was awesome. They were very accommodating, professional, and took the purchasing of my vehicle a comfortable experience. More

by SCRAIGSARASOTA Verified Customer Verified Customer

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Great Experience Sales person (Eric) was professional, courteous and helpful. Sales and Financial guys were very easy to work with. Not pushy at all. Great experience Sales person (Eric) was professional, courteous and helpful. Sales and Financial guys were very easy to work with. Not pushy at all. Great experience buying a car. More

by David Verified Customer Verified Customer

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Great experience! We were taken care of very well from the moment we arrived. Good listeners and caring service. We felt very comfortable with the whole sales process. We were taken care of very well from the moment we arrived. Good listeners and caring service. We felt very comfortable with the whole sales process. No pressure. Just a really nice experience. Thanks! More

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