Syed Zaidi | Page 17
Variable Manager
Wilde East Towne Honda
5555 High Crossing Blvd
Madison, WI 53718
278 Reviews
Write a ReviewDealership Experience
13 yrs, 10 mos
278 Reviews of Syed Zaidi
January 31, 2019
Amazing service If you ever want to have the easiest car buying experience I recommend seeing syed at wilde east towne honda. Best time customer service and didnt eve If you ever want to have the easiest car buying experience I recommend seeing syed at wilde east towne honda. Best time customer service and didnt even get annoyed with all my small dumb questions or trying to sync my old smart phone. Thank you so much!I love my new car! More
September 01, 2018
Exceptional service I went to buy a Honda CR-V and the staff was very helpful. Syed did a great job of explaining the features of the car and he was very patient with us. I went to buy a Honda CR-V and the staff was very helpful. Syed did a great job of explaining the features of the car and he was very patient with us. More
August 10, 2018
Really great folks Syed was super-friendly and helpful. When I first started looking for a car and emailing dealerships, he was the first (and almost only) actual salesp Syed was super-friendly and helpful. When I first started looking for a car and emailing dealerships, he was the first (and almost only) actual salesperson (not call center) to call me back and schedule a visit. After doing test drives of several competing cars including the Kia Rio, Nissan Versa, VW Golf, and the Honda Fit, I decided to buy a Fit, a very practical car, very nice. It checked all the requirement boxes, and was simply a little bit nicer car than the competitors., Syed spent a good amount of time explaining all the Fit's features, both before and during the test drive. But in the end, the Fit didn't really click for me. We were into the purchase phase when I changed my mind and Syed showed me other options, including the Civic EX-T sedan, which I really liked. I think we did test drives of maybe 3 or 4 different Civic models before I settled on the EX-T. No pressure from Syed, no trying to steer me towards the more expensive models, just lots of information and explanation of all the different features. He then was able to find the exact color and options I wanted at a nearby dealership. Syed offered me a good price both for the Fit and the Civic, and didn't try to pressure me into financing through the dealership, or try to sell any extended warranties, protective coatings, cargo mats, or anything like that. He was very helpful and patient. When the Civic arrived on the lot and my financing was ready, Syed was called away on family business, and Renee stepped in to deliver the car, and spent significant time going through all of the many systems and options on the car. She did a great job, had several great tips that weren't in the manual, and I felt like I understood the car much better by the time we had gone over everything. Brent and Josh were both helpful, friendly, professional, and efficient when working on the financing. At no time did I ever get that typical dealership runaround or waiting game where you're stuck cooling your heels while the sales or finance person is off "talking to a manager". Everything was done quickly, all processes were explained in full, and everyone was friendly and genuine, and seemed like a solid team, very supportive of each other, and of me, their new customer. More
Other Employees Tagged: Brent Alexander, Joshua Campbell, Renee Skow
August 07, 2018
Above and beyond customer service. It took longer than I was expecting to locate my dream car, but Tony worked tirelessly to make my dreams come true. It was my first time leasing a car It took longer than I was expecting to locate my dream car, but Tony worked tirelessly to make my dreams come true. It was my first time leasing a car, and everyone I encountered was patient, knowledgeable, and eager to please. I did not have to compromise a thing, and ended up with a better deal than I was expecting. I would absolutely recommend Wilde East Town Honda to friends and family. More
Other Employees Tagged: Joshua Campbell, Tony De Petro, Samir Karimi
July 06, 2018
Perfectly happy! We dealt with an excellent sales employee, Syed. We bought the vehicle only from seeing it on the lot one weekend. Communicated and made it all happ We dealt with an excellent sales employee, Syed. We bought the vehicle only from seeing it on the lot one weekend. Communicated and made it all happen via email. Had everything easy to go, I wanted the process simple and painless. That’s exactly what we got! Came in, vehicle was all easy for us. Paperwork was printed and in and out, couldn’t have been more pleased! Karen did a great job getting the paperwork ready and had me out in time to make my meeting. More
Other Employees Tagged: Karen Hardrath
May 09, 2018
Fantastic Experience This is our 5th lease at Wilde and again we were impressed. I called Phil personally on a Tuesday just to see what our numbers would come out at to This is our 5th lease at Wilde and again we were impressed. I called Phil personally on a Tuesday just to see what our numbers would come out at to trade in our CRV lease about a year early. I was not at all expecting to be able to afford anything he came back with. Wednesday morning I received a call from Scott with extremely reasonable numbers. We went in Friday, just to test drive the Pilot, and we ended up driving away in it! Scott was wonderful to communicate with over the phone and via email. He was very upfront about previous commitments he had with his family. When we arrived, Syed stepped in to give us some personal experiences with the Pilot and then Renee stepped in for Syed when he left to go to his kids' sporting events. It was all so seamless and all 3 sales employees were extremely helpful. Renee was top notch! She stepped in, was very honest, gave us her own tips and experiences with the pilot and was not at all pushy. We felt very comfortable talking with her openly and trusted her advice. Phil as always was amazing. He is so easy to work with and treats you like you are family. Karen and Josh worked as a great team in finance. We were in and out quickly and painlessly. It's always a pleasure to work with Karen. We purchased accessories that night, which were ordered Saturday and installed on Tuesday. Luis was thorough and made sure things were done properly, even with a full house at 7am. So, one unexpecting phone call on a Tuesday and a week later we have a fully suited 2018 Honda Pilot that we love! Thank you :) More
Other Employees Tagged: Karen Hardrath, Scott Jensen , Joshua Campbell, Phil Hogans, Luis Roman, Renee Skow
April 23, 2018
My First Brand New Car! Syed made my first time purchase of a brand new car exciting and fun. He walked me through the process from start to finish with ease. Syed is very kn Syed made my first time purchase of a brand new car exciting and fun. He walked me through the process from start to finish with ease. Syed is very knowledgeable about Honda vehicles and was able to answer all my questions. I LOVE my new Honda Civic! I would recommend Wilde Honda to all my friends/family! More
Other Employees Tagged: Karen Hardrath
April 05, 2018
Excellent Purchase Experience We visited Wilde East Towne Honda, as we were in the market for a new vehicle, and were interested in talking with someone about the Honda Accord. We We visited Wilde East Towne Honda, as we were in the market for a new vehicle, and were interested in talking with someone about the Honda Accord. We were warmly welcomed by Syed Zaidi, and immediately made to feel comfortable. Syed’s knowledge of the Honda line of products is outstanding, and he generously spent the time necessary to help us find the vehicle that was the right one for us. He answered not just the questions we had, but helped us to think about things we had yet to consider. We also had the opportunity to speak with Phil Hogans in management, and Samir Karimi In Finance. It was clear that everyone we dealt with was interested in doing what was the best thing for us. They exemplified professionalism and integrity in all aspects of the process. We are now proud owners of a new Honda Accord, and we are thankful to Syed, and the team at Wilde East Towne Honda for the excellent experience. We look forward to a continued relationship with this team, and we give them our highest recommendation. More
Other Employees Tagged: Phil Hogans, Samir Karimi
March 31, 2018
Great Experience Syed was a pleasure to work with. No pressure and willing to answer any questions that I had. Everyone at the dealership was friendly as well. Syed was a pleasure to work with. No pressure and willing to answer any questions that I had. Everyone at the dealership was friendly as well. More
March 31, 2018
Excellent, easy and smooth! I gave 5 stars because I received 5 different online quotes and Wilde East Towne Honda sent me the best, excellent quote instantly and then an easy, s I gave 5 stars because I received 5 different online quotes and Wilde East Towne Honda sent me the best, excellent quote instantly and then an easy, smooth and mostly done online sale. It was a pleasure to do business with a quality, professional run car dealership with pleasant employees. My wife loves her new 2018 CR-V! More
Other Employees Tagged: Samir Karimi
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