Swavey Uchime | Page 6

I bought brand new  Rouge 23 on 10/10/22 paid cash. My Rogue had issue on back up camera (Screen turned black once in a while for 2-3 second) and I got a diognosis appointment on 12/6/22. I went to Don My Rogue had issue on back up camera (Screen turned black once in a while for 2-3 second) and I got a diognosis appointment on 12/6/22. I went to Don Davis Nissan service, Arlington and checked in my Rogue with Mik Lane. He told me that my car may stay in the service 2-3 days.  My husband came there too to give me ride back home becuse Don Davis dont provide to their customer shuttle, loaners or rental for inconvinience. I discussed with Mik Lane and other customer reps there that I need a car to go to work. They all told me that they cant provide to me loaners or any cusromer pick up or drop off. I was pissed. When you buy a brand new car you expect good customer care. I called Nissan Customer affairs regarding this issue and they told me that they will research the case and return back to me in 3 business days!! Next morning I called back Nissan customer affairs again and the representetive told me that every dealer tech service has different rules and they dont have control on them. It's depends on dealers discretion to provide loaners or rental reinbursment. After a while called Mik and asked him about my car and he told me that he was about to call me. He said your car is ready you can come and pick it up. I told him I need to talk to his manager. He said he will paige his manager to call me back shortly. Nobody called me back. I went there that evening to pick up my car. Don Davis dealer and Nissan LOST MY BUSINESS. I was planning to buy new Sentra from them for my daughter no way I am buying Nissan cars anymore. More

by SS Verified Customer Verified Customer

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Swavey was so kind, friendly, and professional. I shopped around and Don Davis had the best deal on the Nissan I chose. The buying process was very smooth and easy. I shopped around and Don Davis had the best deal on the Nissan I chose. The buying process was very smooth and easy. More

by tb Verified Customer Verified Customer

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They do the best so you can get the caryou want excellent service understand what you want service understand what you want More

by chicasl0220 Verified Customer Verified Customer

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It was quick, and professional. The lady that helped us was very friendly and gave me what I wanted The lady that helped us was very friendly and gave me what I wanted More

by andrewsrenee328 Verified Customer Verified Customer

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Swavey, the sales consultant is a nice personality and very professional. Because of her attitude only, we decided to purchase the car from your dealership. very professional. Because of her attitude only, we decided to purchase the car from your dealership. More

by ETHANKJOSE Verified Customer Verified Customer

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Swavey was very helpful after the sale. Robb was the catalyst that sealed the deal. Robb was the catalyst that sealed the deal. More

by jcarromer Verified Customer Verified Customer

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Service was great and price was the best I could find within a 150 mile radius. within a 150 mile radius. More

by demo3 Verified Customer Verified Customer

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I was able to get a car and financing in a matter of 3 days. days. More

by cescoto52 Verified Customer Verified Customer

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My salesperson Swavey Uchime was Fabolous, she made the process as smooth as possible! Wonderful experience! process as smooth as possible! Wonderful experience! More

by Ty Verified Customer Verified Customer

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Excellent staff. Same faces after many years. Appreciate them as a team. A rare gem. Same faces after many years. Appreciate them as a team. A rare gem. More

by argoudel123 Verified Customer Verified Customer

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