Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 4

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
398 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

5.0

398 Reviews

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398 Reviews of Susan Coolen

December 20, 2025

Dealership Rating
Employee Rating

Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. More

by rjdeuin
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

December 12, 2025

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I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. More

by Adrienne
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

December 12, 2025

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Everyone is very helpful and friendly. Susan and Marissa are absolutely wonderful. I could sit and talk with them all day. More

by amaphillips
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Recommend Dealer
Yes

December 10, 2025

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Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More

by jgsirigos
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Recommend Dealer
Yes

November 26, 2025

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Extremely helpful staff, but it would have been nice if my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. More

by dagreek68
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

November 24, 2025

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It was an overall great experience, closing out was easy, and hassle free. thanks so much! not pushy and accommodating. More

by anthony
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Recommend Dealer
Yes

Other Employees Tagged: Chris Parks

November 19, 2025

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I had such a great experience purchasing my new 2025 Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! More

by joymholler
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

November 16, 2025

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I recently purchased my fourth Subaru from Annapolis Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and effici More

by TEKNIK871
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, David Winters

November 15, 2025

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My husband andI had made a list of auto brands to test drive. It had been 14 years since we'd bought a new and did not enjoy the process. Subaru was at the top of our list because of friends and Consumer More

by tulafitz
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ellie Markham, Ryan Richardson

November 11, 2025

Dealership Rating
Employee Rating

I bought a Forester here in 2012 and had good service and support through the years. There was no doubt that I’d be back when it was time for a new Subaru. Susan was helpful, friendly, and informative from More

by cindy42
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

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