Susan Coolen | Page 4
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
398 Reviews
Write a Review398 Reviews of Susan Coolen
December 20, 2025
Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. Buying a car can be an odious experience. You guys/gals made it bearable. More
Other Employees Tagged: William Hoyt
December 12, 2025
I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. They were very thoughtful and answered all my questions and concerns. More
Other Employees Tagged: William Hoyt
December 10, 2025
Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More
November 26, 2025
Extremely helpful staff, but it would have been nice if my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. More
Other Employees Tagged: Marissa Leach
November 24, 2025
It was an overall great experience, closing out was easy, and hassle free. thanks so much! not pushy and accommodating. and hassle free. thanks so much! not pushy and accommodating. More
Other Employees Tagged: Chris Parks
November 19, 2025
I had such a great experience purchasing my new 2025 Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! More
Other Employees Tagged: Marissa Leach
November 16, 2025
I recently purchased my fourth Subaru from Annapolis Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and effici Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and efficient. They answered all my questions and worked hard to find the perfect car for me. The finance team was equally impressive, guiding me through the financing options with transparency and ease. I was in and out quickly, which I greatly appreciate! I highly recommend Annapolis Subaru to anyone looking for a great car-buying experience. I’ll definitely be back for my next Subaru! More
Other Employees Tagged: Marissa Leach, David Winters
November 15, 2025
My husband andI had made a list of auto brands to test drive. It had been 14 years since we'd bought a new and did not enjoy the process. Subaru was at the top of our list because of friends and Consumer drive. It had been 14 years since we'd bought a new and did not enjoy the process. Subaru was at the top of our list because of friends and Consumer Reports praised the car. We meant only to test drive but the staff was friendly, kind and completely accommodating that we tried outtwo autos. We were impress by the engineering and comfort of the Subaru Cross Trek and purchased it on the spot! What a delightful group of persons at the Annapolis Subaru dealership. More
Other Employees Tagged: Ellie Markham, Ryan Richardson
November 11, 2025
I bought a Forester here in 2012 and had good service and support through the years. There was no doubt that I’d be back when it was time for a new Subaru. Susan was helpful, friendly, and informative from support through the years. There was no doubt that I’d be back when it was time for a new Subaru. Susan was helpful, friendly, and informative from my first email inquiry through the purchasing process. My dog came along and loved all the treats and attention. More
Other Employees Tagged: Marissa Leach

