Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 19

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
398 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

9 yrs

Industry Experience

9 yrs

Languages Spoken

English English

5.0

398 Reviews

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398 Reviews of Susan Coolen

July 31, 2023

Dealership Rating
Employee Rating

This was the easiest car buying experience EVER. I didn’t feel pressured to purchase ANYTHING. I got exactly what I wanted nothing more and nothing less. Daryl is an amazing leader and manager and More

by S.Arnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Carley Carr, Emily Chambers, Daryl Fischer

July 06, 2023

Dealership Rating
Employee Rating

She made the car buying process so easy and fun. I will definitely recommend my friends to her. More

by tammy.m.moreland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll, Kayla Gent

July 06, 2023

Dealership Rating
Employee Rating

Such a breath of fresh air. No bs. Start to finish. The whole team was up front and I truly appreciate it. More

by mk642244
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Helen Appel, Andre Gayle

July 04, 2023

Dealership Rating
Employee Rating

Susan is a wonderful person worked so hard to get me in a car we are still trying but she is very nice More

by Brendak976
Sales Price Transparency
Recommend Dealer
Yes

May 21, 2023

Dealership Rating
Employee Rating

Knowledgeable about the cars, very flexible with test drive schedules. Process of buying seemed pretty strameamlined so didn't take half a day More

by bdbasele
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michele Petro , Bob?

May 17, 2023

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Employee Rating

Susan was a great help getting me into my new Subaru ascent, she was informative and patient. More

by erinrgraham926
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

May 12, 2023

Dealership Rating
Employee Rating

Great customer service in a very happy and upbeat business. The easiest car I ever bought. More

by dkbenton4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Kayla was my original point of contact. She was great too!

April 30, 2023

Dealership Rating
Employee Rating

Purchasing my Crosstrek from Annapolis Subaru was a joy - it was efficient, and everyone I spoke to/with was optimistic and helpful. The entire experience was as delightful as one could imagine car buying to More

by Jaclynday
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

April 07, 2023

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Employee Rating

This dealership is very professional, the employees are all very nice, polite and knowledgeable. They never push or make anyone feel uncomfortable, we will definitely be coming back for Subarus in the futu More

by CES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Helen Appel

March 20, 2023

Dealership Rating
Employee Rating

Susan and Darrell were amazing to deal with. Great buying experience. I highly recommend this dealership. They worked with me in several different ways. Everyone was so nice and really seemed to More

by bmarinojr
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
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