Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 13

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
398 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

9 yrs

Industry Experience

9 yrs

Languages Spoken

English English

5.0

398 Reviews

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398 Reviews of Susan Coolen

October 25, 2024

Dealership Rating
Employee Rating

Susan Coolen was fabulous. She was knowledgably and fair with pricing. She gave me honest answers to all my questions More

by bdasch.annapolisneurology
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

October 18, 2024

Dealership Rating
Employee Rating

Great, efficient, friendly and knowledgeable customer experience all around. Friendly, Relaxed. Consistent with our past experience, so it is no wonder that this recent purchase is the fourth car we have More

by kfc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

October 13, 2024

Dealership Rating
Employee Rating

A wonderful experience at Annapolis Subaru for our first Subaru. Susan Coolen was just wonderful and took great care of us from the moment we stepped in the showroom until the moment we drove away in our ne More

by janeemacri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

October 10, 2024

Dealership Rating
Employee Rating

Susan Coolen was such a great help. She was very patient and took extra time to be sure I understood everything. She was a joy to work with! More

by afhewitt
Purchase Time
Recommend Dealer
Yes

October 08, 2024

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Employee Rating

Susan was thorough and patient,? She made time for us and explained the features of each model More

by patriciareagan5
Sales Price Transparency
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Recommend Dealer
Yes

October 07, 2024

Dealership Rating
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Susan & Andre were fantastic! This is our 2nd Subaru purchased at Annapolis Subaru. They are professional, friendly & very helpful. Thank you! We love our 2025 Forester! More

by andie975
Sales Price Transparency
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Recommend Dealer
Yes

September 29, 2024

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Pleasant, polite, straightforward, and no pressure. This was by far the best experience I’ve ever had at a dealership. More

by Kate
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

September 22, 2024

Dealership Rating
Employee Rating

I would highly recommend Annapolis subaru to anyone. Susan gave us very a good deal on our new Ascent and Marisa the finance officer was great.would definitely buy from them again. More

by twaldridge.tw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

September 22, 2024

Dealership Rating
Employee Rating

My buying experience at Annapolis Subaru was wonderful! Their sales staff was upfront, no bait and switch agendas, and very knowledgeable! Susan Coolen, my Sales Representative displayed alot of integrit More

by howardawac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, William Hoyt , Daryl Fischer

September 18, 2024

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Employee Rating

Pleasant and well informed staff. Very efficient with paperwork. Would highly recommend them to other buyers. More

by susanmschumpert
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

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