Sue Fritz | Page 3

Another great service experience from Kenny Ross Mazda. This service department is extremely thorough when it comes to your vehicle maintenance and I have never once been told that they can’t duplicate any This service department is extremely thorough when it comes to your vehicle maintenance and I have never once been told that they can’t duplicate any problems that I have brought to their attention like I have had with other dealers in the past. More

by tclloyd25580 Verified Customer Verified Customer

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I wouldn't buy a wheelbarrow from this dealership. I called them on 10/31/25 to inquire if a vehicle they had listed was available, the sales person (Niko) advised me that it was. I told him that my w I called them on 10/31/25 to inquire if a vehicle they had listed was available, the sales person (Niko) advised me that it was. I told him that my wife and I would be coming in the following day from Youngstown Ohio (a two hour drive) to look at it, the following day (Saturday 11/1/25) I called him at approximately 12:30 pm to ensure that it was still available. He insured me that it was, I advised him that we would arrive at the dealership around 1:30pm. Niko told us he would bring the vehicle to the front and prep it. When we arrived, Niko met us at the door and advised us the vehicle had just been sold, but they had many other vehicles to look at. He claimed he was going to call us. But he didn't. That would of been nice! he would of saved me a four hour round trip and $35 in gas and tolls, and saved me from wasting my Saturday. As far as I'm concerned Kenny Ross Mazda is the kind of Dealership that makes you hate buying a car, and I would never do business with them or recommend them to anyone. More

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Fantastic experience, consultants were very friendly and helpful, facility was clean and comfortable, all good! helpful, facility was clean and comfortable, all good! More

by jjciufo Verified Customer Verified Customer

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This was an exceptional buying experience. The sales staff was low key and polite, and there were not the usual tricks for "what it would take to buy this car today." They met my needs and t The sales staff was low key and polite, and there were not the usual tricks for "what it would take to buy this car today." They met my needs and the car was just under the price I wanted to pay. I am happy with my purchase. More

by MARYERODMAN Verified Customer Verified Customer

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The experience from start to finish was fabulous. Susan was amazing and I can’t recommend her enough. Susan was amazing and I can’t recommend her enough. More

by elizabethm.ackman Verified Customer Verified Customer

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Sue Fritz sold me my CX-5 in 2022, and she was awesome. Super friendly, and easy to work with. Jim Jacobelli was great with getting my 2025 state inspection done, and he worked diligently with the warra Super friendly, and easy to work with. Jim Jacobelli was great with getting my 2025 state inspection done, and he worked diligently with the warranty company because my Heads Up display needed replaced. Jim also washed my husband's Mazda6 when he saw how dirty it was. My CX-5 is our 3rd Mazda from your dealership, and it won't be the last. More

by LESLIE.RAITH Verified Customer Verified Customer

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Sue Fritz was an excellent sales lady. Everybody I dealt with was very friendly and competent. Everybody I dealt with was very friendly and competent. More

by erudi Verified Customer Verified Customer

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I had a fantastic and easy experience with my first service at Kenny Ross! Thank you! service at Kenny Ross! Thank you! More

by rmcknb Verified Customer Verified Customer

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Kenny Ross Mazda has a beautiful facility, large selection of vehicles, great salespeople, and friendly staff. selection of vehicles, great salespeople, and friendly staff. More

by dcarpenter1 Verified Customer Verified Customer

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I liked the fact that I could easily get after work appointments and that there were snacks to hold me over for dinner. appointments and that there were snacks to hold me over for dinner. More

by BJSHIFKO Verified Customer Verified Customer

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