Steven Schumel | Page 6

Steven Shumel has always helped me in the last 12 years that I have been leasing Honda vehicles. He is always very thorough and a very hard worker. Always accommodating and friendly. First time meeting Ang that I have been leasing Honda vehicles. He is always very thorough and a very hard worker. Always accommodating and friendly. First time meeting Angel, the Plaza Delivery Coordinator, and she was very helpful also. I would recommend them highly, they are excellent. More

Report | Print

Steve got the job done..sold us a car we wanted and at a good price. We were promised the car the next day and sure enough, when we arrived, the car was ready and so was the paper work...great job...Steve good price. We were promised the car the next day and sure enough, when we arrived, the car was ready and so was the paper work...great job...Steve was very efficient... More

Report | Print

steve walk me through everything has my car ready to go, kervin has paper work ready to go adrian walk me through all the car function.all was very professional . this it my third honda pilot they are ver kervin has paper work ready to go adrian walk me through all the car function.all was very professional . this it my third honda pilot they are very good suv. love my pilot. l will definitey recommend family . More

Report | Print

Never thought it would be that easy. Definitely worth the experience of buying a car. I love my car and am grateful to have made my decision with their help! experience of buying a car. I love my car and am grateful to have made my decision with their help! More

Report | Print

I had a great experience with Steve Shumel. He made the process quick and painless and I was able to get the car I wanted at a price that I thought was fair. After the original car I wanted wasn't availab process quick and painless and I was able to get the car I wanted at a price that I thought was fair. After the original car I wanted wasn't available because of snow storms, Steve searched until he again found the color, make and model I wanted. Picking up my car was equally easy. I turned in my old car, had paper work processed and was being walked thru my new car and it's options in little more than an hour. Danica fully explained the car features, paired my phone to the bluetooth and had a lot of patience when I asked multiple questions. This is my 8th or 9th car with Plaza and probably my 3rd or 4th with Steve. I won't work with anyone else there. I trust that he tells me the truth and tries to do the best for me that he possibly can Thanks Cindy Zaglin More

Report | Print

Buying a car can be a stressful and annoying experience, and going into a dealership I usually feel that I need to be alert and on the defense. My experience with Plaza Honda was very different this time an and going into a dealership I usually feel that I need to be alert and on the defense. My experience with Plaza Honda was very different this time and deserves the high marks I gave them. This was by far the most comfortable process I had buying a car ... Mr Steven Shumel, Mr. Peter Sukhram and Edward Mercado thank you for being straight forward with me. Ketti White was great . A + for all I can honestly say they was the best, which certainly made a difference in our purchase decision. More

Report | Print

I first do not understand why plaza honda is ranked as high as it is. I tried three times to lease a 2013 accord coupe lxs and was treated badly each single time. I've dealt with Steve Shumel twice and he high as it is. I tried three times to lease a 2013 accord coupe lxs and was treated badly each single time. I've dealt with Steve Shumel twice and he was rude and unprofessional both times. He complained each time about how little commission he was making off the deal, telling me the exact number he was making off the deal. He does not hand you paper work, he tosses it at you. He offered me an option of colors and I selected a blue color and came to a deal for the car I wanted. He even sent me to the storage yard to view the car. He did not ask me for any money down because I believe he never wanted to lease me the car in that color for the price I negotiated and planed a bait n switch. I was planning on coming back to the dealership that same day to finalize the deal when he called me and told me there was a "recall" on that particular vehicle with the vin#. He gave me the run around telling me they had to send the car in for service to see if it was fixible by the dealership. This sounded funny so I called up the honda company and gave them the vin# to check about any recalls. They had no record of that car havng a recall like I assumed. He then offered me another car in a different color which i was not happy with. I asked to speak to a sales manager and they wouldnt put him on the phone. They called me back and gave me the run arround telling me the vehicle was just "unavailable". I left a message to speak to a sales manager and didnt receive a call back till five days later which ruined another possible deal i had in place. A sales manager called to apologize only after I threatened to write a letter to the General Manager. If you plan on going to this dealership and expect #1 service think again, this dealership is just like other bait n switch dealers. P.S they do not offer you good money for trade in's they nickel and dime you More

Report | Print

Was negotiating for a new 2013 Honda CRV purely on price. Sent my asking price out to many dealers in the tri-state area, and the quickest and most straight forward responses came from Harry at Plaza Honda. Sent my asking price out to many dealers in the tri-state area, and the quickest and most straight forward responses came from Harry at Plaza Honda. Quick phone and e-mail communication led to the configuration and sale of a car with some custom options in 3 days. Once the pricing was agreed upon, Steve helped process the paperwork at the dealership and had me in and out of the dealership in just over 2 hours with the car I negotiated at the price I negotiated. More

Report | Print

I was in the market for my first vehicle. I knew Plaza Honda from many happy customers in my neighborhood, as well as my family. I was fairly familiar with the price of the vehicle and types of vehicles Honda from many happy customers in my neighborhood, as well as my family. I was fairly familiar with the price of the vehicle and types of vehicles available. I went in knowing a lot of information, but still Steve Shumel was able to teach me a lot about the vehicle that I did not know. Kevin Weekes shared important financial advice and information that helped me choose to lease my vehicle. Harry Potamianos, the General Sales Manager of the store, was incredibly helpful. He was able to give me the best price based on the available programs from American Honda. I thought I was in the market for a Civic LX but Harry was able to get me a better deal on the leftover 2012 EX which has more options for LESS money! I was extremely satisfied with all of the personal attention and customer service all of these employees provided. I would absolutely recommend them to anyone and everyone. Other than my personal experience, the dealership as a whole was extremely welcoming. There are over 40 vehicles in the showroom (yes I counted because I couldn't believe the size) in every color imaginable and every trim level possible, which really help when deciding what you want. The entire facility was spotless. And every staff member I encountered was extremely polite and helpful. Many times when I was awaiting paperwork to sign, employees asked if I needed help with anything. I appreciate the attention and how helpful the employees are. Also, the paperwork process couldn't have been easier. All in all, buying a car at Plaza Honda was the smartest financial decision I've made. I am very happy with my purchase and recommend Plaza Honda to everyone. More

Report | Print

Good experiance easy to deal with Steve. Got a good lease price. this is my second Honda from Plaza, each time they made the decision easy to buy from them. price. this is my second Honda from Plaza, each time they made the decision easy to buy from them. More

Report | Print