Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion | Page 53

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
703 Reviews
4.8

703 Reviews

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703 Reviews of Steven Runion

April 21, 2023

Dealership Rating
Employee Rating

They were all very helpful and kind. Fast turnaround and great facilities and service reps as well. More

by DOUGLAS.HOAGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Siefers

Apr 24, 2023

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 13, 2023

Dealership Rating
Employee Rating

This dealership has treated me poorly on multiple occasions. They have told me that they never want to see me again, and they have accused me of getting after market parts on my car. More

by RANCOR122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hastings

Apr 13, 2023

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2023

Dealership Rating
Employee Rating

Johnny was thorough with regard to all of our questions, and was eager to get answers for us when he had to seek these out. Kenny Ross also worked with us to meet our needs and has always been very coopera More

by LMRYEBT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Newton Da Silva, Mike Siefers , Johnny Blair, Jakob Krydick

Apr 10, 2023

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 09, 2023

Dealership Rating
Employee Rating

They went out of their way to correct the problems I was having-car seems much improved More

by KAREN.MASON1943
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick

Apr 10, 2023

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2023

Dealership Rating
Employee Rating

Always an efficient , friendly and knowledgeable service department - clean waiting area and easy check out process More

by GROEGLERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakob Krydick

Apr 06, 2023

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 04, 2023

Dealership Rating
Employee Rating

Service is always fast and friendly. Very good dealership all around with sales and service. More

by 51ASST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2023

Dealership Rating
Employee Rating

I was treated disrespectfully by the staff working the desks at the service center. I will be highly unlikely to return to this dealership due to my experience. More

by SBUSCH755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hastings , Jakob Krydick, Unsure of other employee

Apr 03, 2023

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 03, 2023

Dealership Rating
Employee Rating

Found an independent mechanic to do the job for $2000. 00 less than the Kenny Ross estimate. He actually did more work than what Kenny Ross would have done and car is running fantastic. More

by JACKIEANDRON111100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2023

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2023

Dealership Rating
Employee Rating

excelliant as usual. 2 leases 6 yerrs of great service. good place to be when your not home. More

by QUAKER7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick

Apr 03, 2023

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 30, 2023

Dealership Rating
Employee Rating

Service is always fast and easy. The service advisors make sure I know my options and answer all my questions. More

by Rite2Kerbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Jakob Krydick

Mar 31, 2023

Kenny Ross Subaru responded

Great to see you back with us again!

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