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Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion | Page 44

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
703 Reviews
4.8

703 Reviews

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703 Reviews of Steven Runion

November 05, 2023

Dealership Rating
Employee Rating

The wait was good I enjoyed the waiting room and the coffee. I write so them down that I needed to get. More

by GETLAK1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 04, 2023

Dealership Rating
Employee Rating

From starting out talking to Vinnie in sales to Joe and Charlie in finance it was the most streamlined easy & enjoyable buying experience I've ever had thank you ! More

by chrisaubenque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Smith , Vinnie Jendeski, Valerie Tantlinger, Joe

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Nov 06, 2023

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 04, 2023

Dealership Rating
Employee Rating

They are so nice and helpful! They make service a very simple and easy process. More

by MMARINO310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Hanan

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Nov 06, 2023

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 25, 2023

Dealership Rating
Employee Rating

Kenny Ross is consistently well above average with with customer service and quality. Highly recommended. More

by JOHNBROYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 19, 2023

Dealership Rating
Employee Rating

The employees were very nice and they washed my car The waiting room is nice with coffees and snacks More

by GETLAK1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 20, 2023

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 16, 2023

Dealership Rating
Employee Rating

Great service no problems. Staff is polite and kept me informed. I only get service there. More

by Mary Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Mike Dalton

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Oct 17, 2023

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 14, 2023

Dealership Rating
Employee Rating

I have been a good customer for years. I believe they are now too expensive and too aggressive in recommending unnecessary services. More

by DES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hastings, Mike Siefers , Howard Boughter, Mike Dalton

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Oct 16, 2023

Kenny Ross Subaru responded

"DES0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 05, 2023

Dealership Rating
Employee Rating

As two of my service requests were unusual, Steven took the time understand my issues in order to communicate them to the service technicians. As my requests took some time to investigate and repair, he v More

by JIM9STU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 30, 2023

Dealership Rating
Employee Rating

They were very good taking my car in for an oil change and tire rotation, even going so far as to provide a discount for the service. Waiting area is very comfortable and service was quick. More

by KPETROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 29, 2023

Dealership Rating
Employee Rating

The service department is always efficient and friendly. They are good representatives of your company. More

by MASTOEHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings

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Oct 02, 2023

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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