Steven Runion | Page 35

Steven, my customer service rep, was great, listened to my issue, and resolved my issue. He also went above and beyond to explain how to go about getting my title transferred from another state. Waiting ar my issue, and resolved my issue. He also went above and beyond to explain how to go about getting my title transferred from another state. Waiting area was clean and well stocked. More

by MARKSJESSICAM Verified Customer Verified Customer

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I truly appreciate Kenny Ross’s honesty and help with my vehicle! I knew something was wrong and never received a straight answer with Cochran Subaru! vehicle! I knew something was wrong and never received a straight answer with Cochran Subaru! More

by DDOBBS247 Verified Customer Verified Customer

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Always prompt excellent service. Steve and his technicians are outstanding and deserve an award from Subaru Steve and his technicians are outstanding and deserve an award from Subaru More

by Bob Verified Customer Verified Customer

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I was pleased with the quality of service and the interactions with the service team. My only issue is that my car was placed back in the drop off area at 9:40 but I was not checked out until 10:30. interactions with the service team. My only issue is that my car was placed back in the drop off area at 9:40 but I was not checked out until 10:30. I think your staff was overwhelmed More

by KCASTELLI61 Verified Customer Verified Customer

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Great customer service , very. friendly .. awesome job keeping me informed about the progress of service friendly .. awesome job keeping me informed about the progress of service More

by EVELYNMEGELA Verified Customer Verified Customer

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The advisor Steve is Polite, service is on schedule and waiting room is clean and comfortable. waiting room is clean and comfortable. More

by Hsiang-Jung Kuo Verified Customer Verified Customer

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Everyone there was very nice, They take care of you. Didn't have long to wait. Very professional. Didn't have long to wait. Very professional. More

by DMCCOY547 Verified Customer Verified Customer

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Efficient and considerate very helpful I enjoyed the snacks and drinks Also the atmosphere in the waiting room snacks and drinks Also the atmosphere in the waiting room More

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Very considerate about the customers wants and needs. Will recomend to friends and famley anytime. Will recomend to friends and famley anytime. More

by MANIAC69675 Verified Customer Verified Customer

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Outstanding emergency service. On my way to work my tire pressure dropped drastically and many warnings went off in car. Immediately drove to Kenny Ross Subaru for help. They just On my way to work my tire pressure dropped drastically and many warnings went off in car. Immediately drove to Kenny Ross Subaru for help. They just didn’t fill my tire with air they investigated why my tire pressure dropped. Finding a nail they were able to plug the tire and they checked the rest of my car for I had over a 250 mile trip the next day. I am great full to everyone in the service department for taking my car in without an appointment to see what was going on. Made my trip more at ease the following day. More

by JIFMCLEAN Verified Customer Verified Customer

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