Steven Runion
Steven Runion at Kenny Ross Subaru

Steven Runion | Page 10

Service Advisor

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.8
703 Reviews
4.8

703 Reviews

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703 Reviews of Steven Runion

October 30, 2025

Dealership Rating
Employee Rating

Always great service. Always kept updated on what they are doing with my vehicle. Everything is always professional and superb service. More

by ChrissyM
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

We appreciate your continued loyalty and support!

October 28, 2025

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They always have a service appointment available for me to fit my tight schedule. Steve in Service is a huge asset! More

by BIGCIGARGUY
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 28, 2025

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Customer friendly, professional, prompt service provided. Loved the video taken. Kept me informed throughout appointment. Got me on and out. More

by BERNICEBTANG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers, Brian Bates , Josh Verheyen

Nov 06, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 26, 2025

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Finally, this is is the first time you have not charged me covered by warranty..thank you More

by ROOTCREED
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers, Brian Bates , Josh Verheyen

Nov 06, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2025

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This was an absolutely great experience for me. Best I have ever had. So painless and efficient! More

by RN1PMOO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers, Brian Bates , Josh Verheyen

Nov 06, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 25, 2025

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Employee Rating

Terrible service. Would never recommend to anyone. Did not follow warranty repairs for the problem stated. Overcharged for repairs. More

by ARCHER1509
Service Price Transparency
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Recommend Dealer
No
Nov 06, 2025

Kenny Ross Subaru responded

"ARCHER1509" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2025

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The service department people have always been friendly, efficient, and professional. That's why I keep coming back. More

by AWH143FE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers , Josh Verheyen

Oct 22, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 16, 2025

Dealership Rating
Employee Rating

SEVICE PERSONNEL WERE GREAT, THE ONLY ISSUE WAS WAIT TIME, 2 1/2 HRS FOR INSPECTION AND 24 MO MAINTENANCE. THE QUESTION I HAVE IS: ARE YOU ALLOWING EXPRESS CUSTOMERS TO SLOW DOWN SCHEDULED WORK? OR NOT More

by SAMBACCO
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Recommend Dealer
Yes
Oct 16, 2025

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

October 13, 2025

Dealership Rating
Employee Rating

Steve, Brian , and Andy did all they could to resolve our radio and delaminating issues. Friendly and quick service. Very thankful for their help. More

by TJONICHOLS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Bates

Oct 15, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 10, 2025

Dealership Rating
Employee Rating

What a great job they did! After getting the runaround from the Subaru customer advocacy and being told we had to pay for something that was a manufacturer’s issue, Kenny Ross More

by sakim107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bates

Oct 10, 2025

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

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