Steven Murillo | Page 11

Always go above and beyond to make you feel like your safety maters to them. Great communication and service. safety maters to them. Great communication and service. More

by MRSSTEFTORRES Verified Customer Verified Customer

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Millennium Honda worked with me not against me. Whether it was selling my previous car, showing my loyalty towards Honda, they worked with in every aspect. Whether it was selling my previous car, showing my loyalty towards Honda, they worked with in every aspect. More

by C_DIMAIO Verified Customer Verified Customer

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Online and phone not in synch. Phone person says “we don’t get that info”. Also I was given incorrect info when I called.At least the person who helped me when I got there was exce Phone person says “we don’t get that info”. Also I was given incorrect info when I called.At least the person who helped me when I got there was excellent. More

by klamaute Verified Customer Verified Customer

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I had tint on my windows so thy wasn’t able to complete the inspection the inspection More

by TAYLOR11575 Verified Customer Verified Customer

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Gwen is always on top of her work , Robert is as well both keep up update Steven and Orlando are also on top of the work Everyone keeps you posted on any updates and pleasant to communicate with both keep up update Steven and Orlando are also on top of the work Everyone keeps you posted on any updates and pleasant to communicate with More

by Pilot2005 Verified Customer Verified Customer

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She made the process very smooth and easy with how nice and helpful she was. and helpful she was. More

by ALBARIVERA1114 Verified Customer Verified Customer

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Unfortunate that a 2 week old oil change had to be repeated due to a defective oil filter that was leaking,m but Millenium and Steven did all they could to make the re-work happen as smoothly and quic repeated due to a defective oil filter that was leaking,m but Millenium and Steven did all they could to make the re-work happen as smoothly and quickly as possible. They are a great shop.... More

by POWERSOL Verified Customer Verified Customer

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I received good, cordial service from Steven Murillo. The wait was typical for a dealership service department—slightly on the long side. As part of the service, I bought two new tires, but the service t The wait was typical for a dealership service department—slightly on the long side. As part of the service, I bought two new tires, but the service technician forgot to reset the TPMS feature. As a result, on my way to work that night, I received a "Low Tire Pressure" warning light on my dashboard. I attempted to get a ride from their Shuttle service, but I received the same response I've gotten in the past: "The shuttle is dropping a few customers off, check back later." Which makes me wonder whether they genuinely offer a Shuttle service. I have patronized the Valley Stream Honda service department, and at their location, when the Shuttle was busy, they provided me with an Uber car service ride. On a previous visit, I received a 10% First Responder discount from Manager Gregory Andrews. However, during this visit, I only received a 5% discount from Steven Murillo. I appreciate the discount, but I was disappointed it wasn't 10%. More

by GSANG911 Verified Customer Verified Customer

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They did a great job of diagnosing the issues with the vehicle and promptly getting it fixed. vehicle and promptly getting it fixed. More

by DMAJAH1 Verified Customer Verified Customer

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I had a very good experience working with my service agent Mr. Murillo. He is professional and informative. He advised me to do necessary work which I did not expect to do. However, he shared with me th agent Mr. Murillo. He is professional and informative. He advised me to do necessary work which I did not expect to do. However, he shared with me the importance of having the work done. More

by RHMMLAW Verified Customer Verified Customer

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