Steven Lee | Page 23

Steven was very helpful in showing different models, explaining the differences and was diligent in locating a vehicle the met our requirements. The manager worked well with us to agree to a price. A explaining the differences and was diligent in locating a vehicle the met our requirements. The manager worked well with us to agree to a price. All was perfect. More

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We were very pleased with the experience, everyone we worked with was friendly and courteous. In addition our needs and wants we're listened doing during the entire sales process. worked with was friendly and courteous. In addition our needs and wants we're listened doing during the entire sales process. More

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This was my second purchase from Jupiter Braman BMW. I can't say enough about this dealership. They go above and beyond on service and,customer satisfaction . They care about the customer. When I visit th can't say enough about this dealership. They go above and beyond on service and,customer satisfaction . They care about the customer. When I visit the dealership they treat me as family. I will only buy from my salesman Steven Lee in the future. I have told my friends and family if they need a car, visit Jupiter BMW and talk to Steve. Gentleman Thanks for everything. I love the 2012 650 I .Its a amazing car!!!!!! Phil J More

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I worked with Steven Lee at the Braman Jupiter location when I purchased the car and was excellent. More importantly, he didnt just disappear once the sale was completed. Whenever I had a question he wou when I purchased the car and was excellent. More importantly, he didnt just disappear once the sale was completed. Whenever I had a question he would promptly call me back. Then when I had an issue with the car he resolved it immediately which I was highly surprised and pleased that he was able to do so. He goes above and beyond what one would expect with respect to customer service. He deserves the highest praise and a promotion. More

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Overall my experience was pleasant. The staff went all out to help me with my problem. It was kind of them to lend me a vehicle until the problem was resolved. Steve Lee was especially helpful and gave m out to help me with my problem. It was kind of them to lend me a vehicle until the problem was resolved. Steve Lee was especially helpful and gave me an intense course in the technical mysteries of the 328 I that I had leased. He was through and very knowledgeable and friendly. Mike, the manager, was in for the final touches. All in all it was a good experience. Thanks, Dr.David Greene More

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I was interested in a truck with good gas mileage in exchange for my Dodge Charger. I drive quite a bit for work, and I needed to get into a lower mileage vehicle as soon as possible after accruing over exchange for my Dodge Charger. I drive quite a bit for work, and I needed to get into a lower mileage vehicle as soon as possible after accruing over 90,000 miles in my Dodge. Mike Trapasso quickly recognized my needs and showed me all of the available options. Steve Lee was very knowledgeable of the Toyota Runner and took me for a test drive. Mike facilitated the trade-in and sale process very quickly. I was in the Toyota witihn a couple of days. I would recommend your dealership to anyone as a result of Mike Trapasso and Steve Lee. More

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I have been a BMW customer for over 20 years...I must say that BMW Dealerships wherever I travel, provide very professional service...My Braman experience with Steven Lee goes far beyond exceptional! I ha that BMW Dealerships wherever I travel, provide very professional service...My Braman experience with Steven Lee goes far beyond exceptional! I have Never seen a more dedicated employee as Steven. Not only is he knowledgeable about his product line,this is combined by a very pleasant personality. It is certainly a feather in managements cap, having an employee as steven on its team. A special thank you goes out to Mike Trapasso, for his professional management skills. Yours Truly, Gil Lieberman More

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Steven Lee skillfully approached me on Saturday morning while I awaited service on my 335C. Steven's introduction to the Jupiter sales team was the beginning of a positive buying experience. The new X3 I while I awaited service on my 335C. Steven's introduction to the Jupiter sales team was the beginning of a positive buying experience. The new X3 I purchased for my wife is my tenth BMW since 1999. I'm a believer. One of my BMWs was a 6 series purchased at the Palm Beach Braman dealership. That actually was my worst experience ever due to the total chaos of such a busy impersonal atmosphere. I haven't been back. I am so glad that the Braman leadership succeeded with City of Jupiter officals resulting in the new excellent location. Won me back from the Ft Pierce Coggins dealership. Steven Lee provided all parts of my purchase better than any other salesman in my past. He made me feel like a new friend, worked hard to find a solution to my goals and made the sale. I had not intended to buy a car - just service one of my BMWs. Michael Trapasso made the point of personally introducing himself to me. When I returned to show my wife a demo X3, Michael welcomed us and had my potential trade- in valued. Michael also emailed me later on Saturday night. What a nice touch! Steven helped us understand the benefits of a new 2013 X3 on Saturday afternoon and helped my wife understand the capablilities during a test drive. We slept on the deal and returned on Sunday afternoon. Steven had everything approved and ready for me on Sunday. Clay Morrison said hello and we had a great dicussion. Steven introduced me to Kevin Henry who professionally finished off the sale. Nothing would have worked without Steven. He is an excellent salesman supported by a great Braman management team in Jupiter. I have three other BMWs that need updating. I'll be back with the Jupiter Braman team! Best regards! Charles F Jenks Jr, CFP, MBA, ChFC, CASL Senior Vice President Financial Security Advisory, Inc. More

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I didn't think the car would be as outstanding as it it turned out to be and I didn't think we would reach an agreement so quickly and so painlessly. Without any doubt, one of the very best car purchasing turned out to be and I didn't think we would reach an agreement so quickly and so painlessly. Without any doubt, one of the very best car purchasing experiences I have ever has in the USA. I will definitely go back to Braman Jupiter in the future and particularly to Steven Lee who could not have been more helpful and accommodating. Many, many thanks. More

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Dealing with Steven and the staff was a great experiance. Would recommend them to anybody looking for a new car. Much better than other dealers I have dealt with. Would recommend them to anybody looking for a new car. Much better than other dealers I have dealt with. More

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