Steven Labossiere

The customer service was fast understanding and overall a pleasant experience, I would definitely recommend going here for affordable work. pleasant experience, I would definitely recommend going here for affordable work. More

by andres_oyola Verified Customer Verified Customer

Print

Very Happy with their customer service and everyone that works at Mazda at the avenues. They are very honest about their pricing and their service after the sale is also amazing! 5 stars! works at Mazda at the avenues. They are very honest about their pricing and their service after the sale is also amazing! 5 stars! More

by anathegoatrealestate Verified Customer Verified Customer

Print

Everyone is always super friendly and helpful ! The service is quick and they have a clean comfy area for you to wait in with snacks, coffee and water! The service is quick and they have a clean comfy area for you to wait in with snacks, coffee and water! More

by viridianamiranda15 Verified Customer Verified Customer

Print

Unfortunately, I was very disappointed with the dealership’s overall pricing practices and lack of transparency. The vehicle was advertised with approximately a $2,000 discount, which certainly dealership’s overall pricing practices and lack of transparency. The vehicle was advertised with approximately a $2,000 discount, which certainly helped attract me to the dealership. However, during the purchasing process, I learned that receiving the advertised pricing required purchasing PPP+ for $2,000. I was told that if I chose to remove the PPP+ product, the dealership would also remove the advertised discount. This significantly reduced the value of the advertised discount and made the pricing feel misleading. In my opinion, a discount should be a discount, not something that is offset by a required $2,000 product purchase. I was also surprised by the number of additional dealership fees. Some of the charges were difficult to understand, and I did not feel that anyone was able to clearly explain why they were necessary. I compared the transaction with dealerships in other counties and did not see the same types of fees. Customers deserve to know the true price of a vehicle before they invest hours negotiating and completing paperwork. Advertised discounts, required products, and dealer fees should be disclosed clearly and upfront. I strongly encourage Mazda at the Avenues to improve its pricing transparency. The employees I worked with were great, but the pricing practices left me feeling uncomfortable with the overall buying experience. More

by NOEMI.Z.PRICE Verified Customer Verified Customer

Print

Mazda service is always top notch. I am a loyal Mazda customer and will continue to only purchase Mazda vehicles. We have some items to fix that are quite pricey. We are just over our I am a loyal Mazda customer and will continue to only purchase Mazda vehicles. We have some items to fix that are quite pricey. We are just over our warranty period by a few thousand miles. Mazda offered to give us a significant discount on the work- so I am hoping to have that scheduled soon. More

by ASHLEYRICHINS Verified Customer Verified Customer

Print

I needed a car quickly, so I 'built' the car I was interested in on Mazda.com, then sent inquiries to 3 local dealers in Jacksonville. Mazda at the Avenues called me within minutes, set up an appointm interested in on Mazda.com, then sent inquiries to 3 local dealers in Jacksonville. Mazda at the Avenues called me within minutes, set up an appointment to see a car the next day at my convenience. They confirmed the appointment (a lot, lol). I showed up at the appointment time and was test driving within minutes! Kaylin was a thorough, well-versed salesperson who answered every question. It was an easy, stress-free transaction from beginning to end, at at very fair price. Would definitely buy here again! More

by Kelly Verified Customer Verified Customer

Print

Amazing service. Very good at communication and helped me out with anything that I needed Very good at communication and helped me out with anything that I needed More

by Ellierocks106 Verified Customer Verified Customer

Print