Steven Gonzalez
Steven Gonzalez at LAX CDJR

Steven Gonzalez

Service Advisor

LAX CDJR

1030 West Manchester Boulevard
Inglewood, CA 90301

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4 Reviews
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4 Reviews

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4 Reviews of Steven Gonzalez

September 25, 2026

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Employee Rating

I had a great experience working with Steven. He was really helpful and took the time to explain everything to me and answer my questions. I appreciated how easy he made the whole process and how More

by Sunshyne8689
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

LAX CDJR responded

We’re glad Steven could make the service on your Toyota Sienna clear and hassle-free, taking the time to explain everything and keep you updated throughout. Your recommendation means a lot to our service team.

September 24, 2026

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Employee Rating

Steven was very deceptive in his dealings with me. He withheld information regarding method of payment wihich cost me extra money. Had Steven explained my options, I would have selected a different me More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 29, 2026

LAX CDJR responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly.

September 21, 2026

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Lack of customer awareness, car was not in good condition with unreadable info screen and stalling out when stopped More

by DavidH8526
Recommend Dealer
No

Other Employees Tagged: Steven Gonzalez

September 11, 2026

Dealership Rating
Employee Rating

Lynn was Knowledgeable,Professional,and Attentive . She has exceptional People skills and patiently listened to my concerns. Lynn expeditiously moved to resolving my cars issues the car would need t More

by Billy9711
Workmanship
Service Time
Recommend Dealer
Yes
Sep 12, 2026

LAX CDJR responded

We’re glad Lynn could quickly resolve the concerns on your Pacifica Hybrid with expertise and care. Knowing that the transportation we provided to and from your home and her attentive communication made the process more convenient means a lot to our service team. Thank you for recommending our dealership to friends and family.

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