Steven Bailey
Steven Bailey at Wilsonville Toyota

Steven Bailey | Page 11

Senior Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
403 Reviews

I grew up in Newberg. Was active in the community with Boy Scouts and am proud to say I'm an Eagle Scout. I've always loved to go out camping with my Fiance and our Australian Shepard. I got into sales during my time I worked at Fry's Electronics before coming to work at Wilsonville Toyota in 2013. I have a customer first approach and want to provide the easiest, best experience possible. I believe that we have the best process for providing just that with a simple pre negotiated best price practice and our 1 person process allows me to ensure that I'm personally providing you with a great experience from the beginning of the sale through to the end.

Dealership Experience

13 yrs

Industry Experience

13 yrs

Languages Spoken

English English

4.9

403 Reviews

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403 Reviews of Steven Bailey

September 27, 2023

Dealership Rating
Employee Rating

I came into Wilsonville Toyota fairly certain with what I wanted, but was having a difficult time making a decision. Steven was super helpful and patient! While I did feel a little pressure when I wanted to More

by Steph Matheson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2023

Wilsonville Toyota responded

Hi Steph! Thank you for sharing your positive experience at Wilsonville Toyota. We're glad Steven was able to assist you and make your decision easier. We understand the importance of taking your time, and we're thrilled that you're happy with your vehicle. Enjoy the ride!

September 23, 2023

Dealership Rating
Employee Rating

Steven did a great job and answered all my questions. . didn't drag on the process but would stop to explain anything that needed to be explained.. good customer service experience More

by GCL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Wilsonville Toyota responded

Thank you for taking the time to leave a review. We're pleased to hear that Steven provided great customer service and answered all your questions efficiently. We appreciate your feedback and look forward to assisting you again in the future.

August 30, 2023

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Employee Rating

I was impressed with Steven's knowledge of his products. He really wanted to help us find the product that suited our needs. No tag team pressure sales tactics. Very responsive to any questions. Managed to More

by Easy Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2023

Wilsonville Toyota responded

Thank you for the double 5-star review! We really appreciate your feedback!

August 30, 2023

Dealership Rating
Employee Rating

I was impressed with Steven's knowledge of his products. He really wanted to help us find the product that suited our needs. No tag team pressure sales tactics. Very responsive to any questions. Managed to More

by Easy Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2023

Wilsonville Toyota responded

Hello, thank you so much for sharing your positive experience with Steven! We're thrilled to hear that he provided excellent service, was knowledgeable, and helped you find the perfect product without any pressure. We appreciate your feedback and hope to assist you again in the future!

August 29, 2023

Dealership Rating
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I had a seamless, straightforward, efficient experience buying my RAV4 Prime! Steven and the entire Wilsonville team were so nice and made my car buying experience easy and stress free. I had been on a wai More

by Adklaus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob Crosby

Aug 31, 2023

Wilsonville Toyota responded

Hello, thank you so much for your kind words! We're thrilled to hear that Steven and our team provided you with a seamless and stress-free car buying experience. We appreciate your trust in us and look forward to assisting you again in the future. Enjoy your new RAV4 Prime!

July 22, 2023

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Excellent & professional dealership, the salesman never pressured me into buying something I didn’t want to, the whole process was super smooth. More

by adalberto.m.rosales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Wilsonville Toyota responded

Hi there! Congratulations on your new ride! Thank you for your support, let us know if there is anything else we can do for you.

July 16, 2023

Dealership Rating
Employee Rating

Nice and simple from start to finish. Steven and Troy were great. Came in on a certain car and ended up leaving with a different one that fit my needs more thanks to Steven’s knowledge. N More

by Mds0183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Wilsonville Toyota responded

Thank you for your feedback! We're glad to hear that your experience at our dealership was nice and simple from start to finish. We appreciate your kind words about Steven and Troy, and we're delighted that Steven's knowledge helped you find a car that better fit your needs. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

July 04, 2023

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Employee Rating

Steven Bailey helped us buy a used Prius. He was very knowledgeable about the specific models and the market in general. It really felt like he had our best interests in heart. We got a good More

by rhys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 12, 2024

Wilsonville Toyota responded

That's great! We're glad Steven was there for you. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2023

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Employee Rating

Have dealt with this dealership twice now and have had a great experience. No pushing to buy something I wouldn’t be happy in and I enjoy that thoroughly when doing to a dealership Got what I wanted both More

by Lmi55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Wilsonville Toyota responded

Thank you for your feedback! We're glad to hear that you've had great experiences with our dealership. We strive to provide a pressure-free environment and ensure that you get exactly what you want. We appreciate your continued trust and recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

June 13, 2023

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Employee Rating

Steven was a great customer advocate. Very polite, knowledgeable and not pushy at all. Overall a great purchase experience at Wilsonville Toyota. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2023

Wilsonville Toyota responded

Thank you for your feedback and for recognizing Steven's exceptional customer advocacy at Wilsonville Toyota! We're thrilled to hear that he provided you with a great purchase experience. We'll make sure to pass along your kind words to Steven. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

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