Steven Archambault

Everything was done professionally and in a timely manner. I was kept informed of what was being done on my vehicle and notified when it was ready for pick up. Excellent service. manner. I was kept informed of what was being done on my vehicle and notified when it was ready for pick up. Excellent service. More

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I was impressed with the amount of dealerships owned by the Gettels and the reviews. However, when I needed to replace my MKC I found a 2020 Cosair on their Lincoln lot that had approximately 15,896 miles the Gettels and the reviews. However, when I needed to replace my MKC I found a 2020 Cosair on their Lincoln lot that had approximately 15,896 miles on it. I took it for a test drive and bought the SUV. That day I noticed upon the drive home that the right passenger mirror rotated beyond the point it is suppose to stop so I found myself having to stop the car, get out and manually turn the mirror back to a position I could see. I called the salesman. The next morning I opened the back hatch and it made a crumbling noise and wouldn't open. When after several attemtps with the button it did open.......you could see the spring and a broken casing on the right side of the rear hatch. I called the salesman. I called the salesman and drove back to the dealership to show him. We made an appointment for the service department (the guy making the appointment questioned if I'd bought the warranty???????) for the following week. I took the vehicle there at 830 am and by 330pm I called and no one had even looked at the car, apparently they are having employee problems in the shop. I could not leave the car there as I needed transportation and the car they lent me couldn't be kept over night!?!?!? I spoke to the manager Alex and expressed my frustration that they would even put this car on the lot without making sure it was in a condition to sell. He agreed and promised to call me when they could look at the vehicle to then decide when they can service the vehicle and provide me with a rental car. That was a week ago!!! I am VERY DISSAPOINTED WITH THIS DEALERSHIP! PS......I can't get the hatch to stop closing in a low position either. Salesman aware!!! I'm considering hiring someone to help with these issues. More

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We appreciate the service department at Gettel Lincoln in Port Charlotte. They got us in for an oil change the next day after our call. We had a comfortable experience, in the waiting area, where we could Port Charlotte. They got us in for an oil change the next day after our call. We had a comfortable experience, in the waiting area, where we could relax and chat with other customers. Our car was returned to us in better shape than when we brought it in. With all the "Saharan dust" we appreciated the car wash. More

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Steve is awesome. Customer service is a pleasure. I have had Steve help me for the past six years. I wouldn’t go anywhere else. Customer service is a pleasure. I have had Steve help me for the past six years. I wouldn’t go anywhere else. More

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Great business excellent service easy to access pleasant personal purchase was hassle free highly recommend personal purchase was hassle free highly recommend More

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The service was exceptional. We were very pleased with the valet pick up & delivery. The people were friendly and the work was completed in a timely manner. We were very pleased with the valet pick up & delivery. The people were friendly and the work was completed in a timely manner. More

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I’ve dealt with this dealership for 15 years. I want to be very satisfactory. I want to be very satisfactory. More

by chicagocubs08 Verified Customer Verified Customer

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Service is good just waiting for my car to be fixed. It’s been in there for 30 days. Steve is doing a good job. Let’s see what happens in the next few days. Thank you. It’s been in there for 30 days. Steve is doing a good job. Let’s see what happens in the next few days. Thank you. More

by gtermini Verified Customer Verified Customer

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I appreciated the kind service that I received from both Ms Haskell and Mr Archambault … Far more satisfying than dealing with Lincoln’s dealership in FORT MYERS. I will use Gettel again. Thank you. Ms Haskell and Mr Archambault … Far more satisfying than dealing with Lincoln’s dealership in FORT MYERS. I will use Gettel again. Thank you. More

by PHD Verified Customer Verified Customer

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Everyone is friendly and helpful. Repairs sometimes take too long. I world like to receive more frequent updates when my car is in for service. Repairs sometimes take too long. I world like to receive more frequent updates when my car is in for service. More

by spanuzio Verified Customer Verified Customer

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