Steve Schofield | Page 2

Who knew buying a car could be fun? We live in Grants Pass, but we ended up buying our new Camry at Coos Bay Toyota. We searched all over Oregon and Coos Bay Toyota had the best price by We live in Grants Pass, but we ended up buying our new Camry at Coos Bay Toyota. We searched all over Oregon and Coos Bay Toyota had the best price by far on a car in stock that was exactly what we wanted. Not only that, but every person we dealt with by e-mail, phone, or when we arrived at the dealership was totally helpful and friendly. It's a 270 mile round trip from our home to Coos Bay, but the price we got made it worthwhile. We were a little concerned that, when we got there, they might jack up the price with add-ons like so many dealerships do. But, not only was the car delivered at the price quoted, but everybody we met at the dealership was straightforward, friendly, and genuinely interested in making sure we had a great experience., I got a real sense of integrity and a customer-focused vision from the top down. The owner came out to greet us, they gave us a free lunch at their excellent on-site café, and even the two dogs were happy to see us! I've never had such a pleasant experience at a car dealership. Coos Bay Toyota is a great place to buy a car! More

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Excellent service After going to three other dealerships and test driving numerous cars, we just couldn't seem to get the type of vehicle we wanted for the price we wan After going to three other dealerships and test driving numerous cars, we just couldn't seem to get the type of vehicle we wanted for the price we wanted to pay till we went to Coos Bay Toyota. The customer service was great we were greeted by Caitlin, and our salesman was Steve he answered all of our questions, wasn't pushy and the staff was able to get us in the car we wanted at a fair price. All of the staff was polite, friendly, and helpful. Also we made a couple of new furry friends too. I would recommend to anyone looking for a car to pay them a visit, you wont be disappointed. More

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From being greeted at the door by a very pleasant person to the final signing, I was very pleased with the with the whole process. Steve was very professional and knowledgeable...especially about the techni to the final signing, I was very pleased with the with the whole process. Steve was very professional and knowledgeable...especially about the technical aspects. More

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I brought in my used Tacoma truck (which I had purchased used from CBT) for a service and because I had experienced a minor backfire issue and rough idle when it was started when cold. I originally dealt wi used from CBT) for a service and because I had experienced a minor backfire issue and rough idle when it was started when cold. I originally dealt with Jerry the service manager. They were not able to determine the cause. I decided to leave the truck overnight so the problem could be diagnosed when the engine was cold. I was not provided with a loner and had to rent a vehicle so I could get home. I had also experienced problems with the vehicles transmission from the first day I bought it. The problem was that the manual five speed would shift harshly and at times was difficult to get into gear. I researched the issue on the internet and found a lot of Tacoma owners were having the same issues. I had a lighter weight transmission fluid put in the transmission which helped the problem. The next day when I returned to pick up my truck I was told that they could not find any faults with the truck after it had been scoped and cold started. I was very frustrated and a little bit angry. I was not upset with the staff or with Jerry just tired of dealing with the issues with the truck. So I spoke with Steve (who had sold me my Tacoma) and decided upon a used Corolla with an automatic transmission. Although I was not in a position to deal, Steve was able to get me into the Corolla with minimal issues and with a payment I was comfortable with, after trading in my truck. Steve was very nice and was always professional. I like the dealership and its employees and I have recommended the dealership to others. I will continue to do business with this dealership. More

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Steve, made purchasing my new vehicle a walk in the park. I was looking at different dealerships; however Steve warm and friendly demeanor kept me with Coos Bay Toyota. There was nothing hidden, no pressur I was looking at different dealerships; however Steve warm and friendly demeanor kept me with Coos Bay Toyota. There was nothing hidden, no pressure, everything was up front. As for the price, I was asked what I wanted to pay and we came to agreeable price before my new Camry was even ordered. Steve, keep me up to date on my order, was with me all the way through the order to delivery. However the most important part of this sale and speaks volumes about Steve and this dealership. When I drove off the lot the sale was not over but my journey with Steve and this dealership is just beginning. Steve, and Coos Bay Toyota commitment does not stop when you sign the final paperwork. From sales to service, this dealership is tops. Jerry Davis as the service manager, works hand in hand with sales and vice verses. Steve Schofield and Coos Bay Toyota is Out Standing... Thank you for you service and help... More

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