Steve Mutchler | Page 151

excellent service Steven has given excellent service! I would recommend him again! Very attentive and professional. Very precise and polite. Took a sincere inte Steven has given excellent service! I would recommend him again! Very attentive and professional. Very precise and polite. Took a sincere interest in my needs. More

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Great service Great dealer, have never had an issue! Steven has always been very helpful. Thanks a bunch! If you need professional assistance be sure to give them a Great dealer, have never had an issue! Steven has always been very helpful. Thanks a bunch! If you need professional assistance be sure to give them a call! More

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vehicle service manned by qualified professionals Steve Mutchler is my service advisor and is very helpful in explaining the necessary repairs in terms I can understand. he's a 5 star guy> Steve Mutchler is my service advisor and is very helpful in explaining the necessary repairs in terms I can understand. he's a 5 star guy> More

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Wonderful customer service Steven Mutchler was my service rep. He was very helpful and knowledgeable. Everyone I dealt with was very pleasant. I will be back to buy my next Hond Steven Mutchler was my service rep. He was very helpful and knowledgeable. Everyone I dealt with was very pleasant. I will be back to buy my next Honda. More

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It was painless and it was our fourth time back to them. Ron was great to work with from start to finish. He was patient and knowledgeable and so was the manager and finance manager. I was very happy. Ron was great to work with from start to finish. He was patient and knowledgeable and so was the manager and finance manager. I was very happy. More

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My review Anthony Canulli was my salesmen. very nice. low keyed. Came in to purchase a CRVLX and decided to purchase a CrvEx after Anthony described the differe Anthony Canulli was my salesmen. very nice. low keyed. Came in to purchase a CRVLX and decided to purchase a CrvEx after Anthony described the difference between the 2 cars, it was a much better deal with all the extra options I was receiving. I love driving the car I decided to purchase. I spoke to Steven Mutchler of the Service Dept. who was more then helpful, very professional. My experience was very positive. Shirley Sexton More

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Buying my 2017 Honda Civic The entire process was most pleasant, thanks to the courteous and helpful attitude of all the employees I came in contact with. There was NO undue pr The entire process was most pleasant, thanks to the courteous and helpful attitude of all the employees I came in contact with. There was NO undue pressure nor annoying gimmicks. More

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Great service I was very happy with my service. Steve kept me informed on the progress and notified me as soon as it was ready. Everyone was very polite and profess I was very happy with my service. Steve kept me informed on the progress and notified me as soon as it was ready. Everyone was very polite and professional and the establishment was very clean. I would recommend Honda Freehold to everyone. More

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Excellent My car was ready on time. Steve explained the service to me which involved both a 15,000 mile service and a brake replacement. Very good with my que My car was ready on time. Steve explained the service to me which involved both a 15,000 mile service and a brake replacement. Very good with my questions. More

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Get a second opinion when they recommend you for the service Brought my car for regular service, the dealership recommend me for changing the timing belt and fix the spool valve leaking. I told them I did my ti Brought my car for regular service, the dealership recommend me for changing the timing belt and fix the spool valve leaking. I told them I did my timing belt somewhere else before. The inspection report still said that I need to replace the timing belt. This really makes you think if they actually look at your car when they recommend anything. Then, they tell me the spool valve is leaking and if I dont fix it right away, it will make my alternator fail. This sounds so serious so I asked how much and it turns out $1300. So I turn it down since I never see any oil leaking on the ground before. Today, I got a second opinion. I do have a leak indeed; however, I was told that this is such a minor leak and the repair is not necessary. If I have to take care of it, the spool valve gasket is only $15 for the part. $15+ service vs. $1300!! Minor leak that is not necessary vs. immediately attention is needed!!! After these two recommendation, I personally ask myself should I even listen to their recommedation next time! In general, the customer service representative is very nice and friendly. However, I feel they are trained to sell the service like this! Especially those days that they are not busy and do not have much customers! More

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