Steve Munger
Steve Munger at Ben Davis Chevrolet Buick

Steve Munger | Page 8

Sales & Leasing Consultant

Ben Davis Chevrolet Buick

931 West 7th Street
Auburn, IN 46706

Contact Me
5.0
96 Reviews

I have been in the industry for 9 years. Only dealership I have ever worked at. I have seen a lot of salespeople come and go. My goal is to be here for a long time to come. You can count on me to be here to help with your vehicle needs. I am very excited to help find a car that fits your wants and needs, but most importantly, making in affordable. I look forward to assisting you.

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

Specialties & Trainings

Product knowledge

EV Specialist

5.0

96 Reviews

Write a Review

96 Reviews of Steve Munger

March 30, 2018

Dealership Rating
Employee Rating

Most helpful sales experience ever! I am not the easiest customer. I told the salesperson (Steve Munger) at this dealership we were not going to purchase today when we walked into tbe de More

by Jim & Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 17, 2018

Dealership Rating
Employee Rating

Best experience ive had buying a vehicle. Called about a vehicle i saw online and they understood my budget and didn't try and force me into a more expensive vehicle. I loved our salesman Stev More

by Alyssa543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Hainline, Mark Rossi

Feb 26, 2018

Ben Davis Chevrolet Buick responded

Alyssa, our entire team works hard to work with your budget and get you the best deal. We are so happy Steve and the team took such great care of you! We're always here with the same great service whenever you need service or another vehicle!

August 25, 2017

Dealership Rating
Employee Rating

Excellent experience! Everyone was so kind and made sure to get me the best deal on a brand new car they possibly could! Much appreciated! Thank you so much guys! More

by Lreinig21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beau Strack

June 21, 2017

Dealership Rating
Employee Rating

Very pleasant car buying experience. My wife and I had a very good experience while buying our Equinox. Everyone was very polite and there was none of the high pressure tactics (aka "The More

by jayo78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

May 15, 2017

Dealership Rating
Employee Rating

Was not satisfied with another dealer, Ben Davis helped me I was working on a deal at another GM dealer, and called Ben Davis to inquire about their inventory. They quickly offered me two models to choose fro More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney

April 16, 2017

Dealership Rating
Employee Rating

Person desperately in need of a new car I had my car towed to Ben Davis and when the service manager explained that my car would take $3000 to fix I was transferred to the sales department. More

by roweda2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 08, 2017

Dealership Rating
Employee Rating

Very smooth and easy buying experience Our salesman Steve was very helpful in helping us just look at a few vehicles we were researching. After leaving the first evening we discussed one o More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Potts , Hari in Finance

November 29, 2016

Dealership Rating
Employee Rating

Finance The finance department made this an enjoyable experience. They got us in out very quickly. We will buy our next car from Ben Davis. Great group to wor More

by Tom1950
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney

November 09, 2016

Dealership Rating
Employee Rating

New car Very comfortable. Steve,Tyler, and Cory and Thor gentlemen from finance are very knowledgeable about what they do. I would recommend this dealership t More

by JDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Alvord, Tyler See, Beau Strack

November 02, 2016

Dealership Rating
Employee Rating

Could have been better The car I purchased was not filled up with gas and not cleaned up( detailed ) just washed. insulted with there first price for my trade in. now I see More

by cadillac12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johnathan Driscoll

Nov 02, 2016

Ben Davis Chevrolet Buick responded

Good Afternoon, I am sorry for the car not being filled up with fuel. Our policy is to deliver purchased vehicles with no less than 1/4 tank of fuel. As far as the condition of the vehicle goes, they are all professionally detailed before going on to the lot for sale. Sometimes is they sit for 30 days, go on test drives ect. they get a little dirty. Our policy is to have our clean up department wash, sweep, and clean the windows for delivery. Swing by the dealership and I will have them spruce it up for you. I understand how it can be frustrating to see your vehicle for sale for more money that you were given for trade value. This is a common practice in a dealership. We certainly must make a profit to pay the staff, rent, utilities, & advertising. Also consider the reconditioning that MUST happen to get a vehicle ready to go on the lot. Our average reconditioning cost for trade-ins being prepared to go on the lot is over $1,500 per unit(detailing, safety inspection, lube, oil, filter, and other mechanical repairs). I am sure if you felt the deal was not fair, you would have said no. Our cars are priced well below market value, that is why most people visit our dealership. We cannot afford to pay more for cars than what we sell them for. Lastly, just because we ask a price for a car does not mean we sell it for that amount. We price our cars on day one, then we make price adjustments or discounts on day 14, 28, and every 7 days thereafter. There is a good chance that in 45 days we will sell your car for a loss. I can promise you we will not call you and ask for a check for the difference if that happens. Our gain or loss is not measurable, to where as the amount you received for your trade is fixed and guarantee on the day you traded it in. I am available in the dealership 6 days a week if you would like to discuss your concerns. We work hard to manage a profitable and ethical dealership. With an 85% retention rate and over 30 years experience I think the Ben Davis Family has done a good job at both. Kindly, Josh Allen General Sales Manager josh@bendavischevrolet.com

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