Steve Mosley | Page 4

I have been trying to get a scratched rim repaired since June 16th, first I was given to number to wheel works to contact them myself to set up the repair. After a couple a weeks of trying and no success I June 16th, first I was given to number to wheel works to contact them myself to set up the repair. After a couple a weeks of trying and no success I contacted Honda who said they would get it set up never heard back from Honda. After speaking to Talin the manager he handled it and made an appt for 130pm on 7/8. When I arrived I was told the guy that fixes the rim went home for the day. Talin contacted the guy he came back. I waited for 3 hrs in the lobby for this to only find out a gloss coat was put on the rims that were actually Matte finish. I brought it back to Steve the next day he said he would contact them and get it fixed a week later I have not heard from anyone. I drive to Honda today 7/15 at 9am they took my car to fix the room. It is going on 2pm and I still don't have my car. This 3rd party issue makes Honda look bad and makes me NEVER want to continue purchasing from Honda. I have been inconvenienced on so many levels. All for one rim, the previous company you all used was great this has been a nightmare! Update: I did receive my car by 3pm, thank you to Kelli and Mr. Charles for helping to make things right. More

by BRIAN_T_WALKER Verified Customer Verified Customer

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Great communication. He gave me constant updates on a time horizon as well as the cost . He gave me constant updates on a time horizon as well as the cost . More

by jay.goss Verified Customer Verified Customer

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Steve is always so wonderful when I get my car serviced at Honda! He is knowledgeable at his job. at Honda! He is knowledgeable at his job. More

by arielpoindexter Verified Customer Verified Customer

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Car sat in the garage for week after service and now won't start. Battery completely dead and only a couple years old. What is draining the battery? won't start. Battery completely dead and only a couple years old. What is draining the battery? More

by cicelysimms Verified Customer Verified Customer

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I had a appointment and it was in and out perfect ? ? Steve was great couldn't ? Steve was great couldn't More

by GMOORRE40 Verified Customer Verified Customer

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Good service I had a great experience with Steve. Answered all my question and explained things thoroughly Answered all my question and explained things thoroughly More

by parquitt66 Verified Customer Verified Customer

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They took care of the issue that had been created and made sure I was taken care of made sure I was taken care of More

by britt2828 Verified Customer Verified Customer

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Lateshia Hammond and Nicole Carpenter both helped me with all complaints. They made sure I was completely satisfied, and didn't hesitate to go above and beyond. all complaints. They made sure I was completely satisfied, and didn't hesitate to go above and beyond. More

by bestdamecook Verified Customer Verified Customer

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Everyone was very pleasant. My service was completed in a timely manner. ??Steve was great, My service was completed in a timely manner. ??Steve was great, More

by sessonamarche Verified Customer Verified Customer

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Friendly and informative He is accommodating, friendly and the service is great and fast He is accommodating, friendly and informative. the service is great and fast and the service is great and fast He is accommodating, friendly and informative. the service is great and fast More

by jvvaje14 Verified Customer Verified Customer

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