Steve McHenry | Page 8

Staff were polite from drop off to pick up. Communication was great. I mentioned the wild card promotion and it was honored but on the price before taxes and the other add on fees. Only concern Communication was great. I mentioned the wild card promotion and it was honored but on the price before taxes and the other add on fees. Only concern is having the car returned filthy. Would’ve liked a quick exterior wash and one of the problem areas was not fixed. Will test drive with the technician next time to point out the issue. Other than that, great customer service and competitive pricing. More

by Latisha Verified Customer Verified Customer

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Walker Ford always treats us like family members. Steve McHenry and service manager always goes the extra mile to make us feel like family. Steve McHenry and service manager always goes the extra mile to make us feel like family. More

by Fastboat1995 Verified Customer Verified Customer

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They got my vehicle in fast and had it back to me the same day. Awesome customer service! same day. Awesome customer service! More

by D. Lee Verified Customer Verified Customer

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Got us in right away, very efficient and didafull check to male sure all 4 tires were OK. Great job to male sure all 4 tires were OK. Great job More

by Joe and Karol Dryer Verified Customer Verified Customer

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Don and Steve provided very professional service and made my time there pleasant. Thanks for your help. my time there pleasant. Thanks for your help. More

by majorrone7 Verified Customer Verified Customer

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Poor communication regarding appointment Long wait time for calls to be returned, or not returned at all Was told parts were available, then told parts needed to be ordered and car was not available same for calls to be returned, or not returned at all Was told parts were available, then told parts needed to be ordered and car was not available same day Recall on rear camera still does not work properly. Screen sometimes says “camera not available “. Camera works sporadically . More

by Jan Verified Customer Verified Customer

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My experience was pretty good here. I came in to get a key fob and 2 metal keys. They got me in and out pretty quick and were super helpful. Unfortunately it was really pricey but that’ I came in to get a key fob and 2 metal keys. They got me in and out pretty quick and were super helpful. Unfortunately it was really pricey but that’s just what you get when you buy car keys More

by Christina Verified Customer Verified Customer

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I was charged $230 for a simple diagnostic check. Before I dropped my car at Walker Ford I asked if they will be doing a full inspection. Under the car, brakes, tires. Axels, transmission. Ect. When Before I dropped my car at Walker Ford I asked if they will be doing a full inspection. Under the car, brakes, tires. Axels, transmission. Ect. When I got the car back. They only did a check engine diagnostic and kept my car for a week. I could have easily done the check engine diagnostic at my job for free or went to Autozone. I am not happy with the service I got from Walker Ford. I honestly would like a refund or to talk to a higher person in charge. More

by joshuaquinones8 Verified Customer Verified Customer

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Steve was great with drop off and getting back to me quickly. My car looks great and they were able to help with a deal quickly. My car looks great and they were able to help with a deal More

by KIMBERLYROLLEY Verified Customer Verified Customer

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Efficient service, great staff, Steve is a very good person. He helps us and answered all our questions person. He helps us and answered all our questions More

by sophlali Verified Customer Verified Customer

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