Steve Martindale | Page 3

I have brought my Ford Fusion in for service twice now and also used their valet service. They are fast and accurate recording their work and skyways letting me know if I need anything or if everything is and also used their valet service. They are fast and accurate recording their work and skyways letting me know if I need anything or if everything is good. They never to to sell me things I don’t need. More

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Once again the amazing team at Phil Long Ford's Service Department took great care of my 2020 King Ranch! Excellent Service I Highly Recommend!!! Department took great care of my 2020 King Ranch! Excellent Service I Highly Recommend!!! More

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Dodge I have an electrical problem, hope you can fix it Jim. I no you can. I've had very good luck with Phil Ford. .I've all ways in good hands Jim. every I have an electrical problem, hope you can fix it Jim. I no you can. I've had very good luck with Phil Ford. .I've all ways in good hands Jim. every one I deal with. More

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I had an on going problem with my driver and passenger windows not staying up. Just all of a sudden they would go down when trying to close them. I called and spoke with Steve the service manager and told windows not staying up. Just all of a sudden they would go down when trying to close them. I called and spoke with Steve the service manager and told him about my problem he said bring it in and he would handle it and over see it himself and he did!! It hasn’t happened again. Thank you Steve now when I go somewhere I’m not worried I can’t lock my car. More

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Always friendly and helpful they do not try to sell you things you don't need even if your women. The service department has been great thru all this coronavirus stuff things you don't need even if your women. The service department has been great thru all this coronavirus stuff More

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Do not buy a Ford or use Phil Long Ford service. DO NOT BUY A VEHICLE OR HAVE SERVICE PERFORMED BY FORD. My 2010 Raptor 6.2 with 70K miles needs a new engine according to Phil Long service. They cl DO NOT BUY A VEHICLE OR HAVE SERVICE PERFORMED BY FORD. My 2010 Raptor 6.2 with 70K miles needs a new engine according to Phil Long service. They claim that a compression test (no leakage tests or cylinder inspections performed) indicate that a long block is necessary, cost $10k. Cats blew at about 55k due to same internal engine problem that Ford will not fix or admit to. Codes are showing random misfires on cylinders 4 and 7 but compression is low only on cylinder 1. Phil Long falsely claims that inspection of heads show no problem and indicate long block is necessary. More

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I've been having service done @ Phil Long for almost 20 years. Every aspect of the process is top notch, from the check-in to the cashier's window. years. Every aspect of the process is top notch, from the check-in to the cashier's window. More

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I had an oil change completed with a safety check recently. I am very satisfied with the service I recieved. Everyone was through, informative and fast! recently. I am very satisfied with the service I recieved. Everyone was through, informative and fast! More

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Bought two cars here. Been using their service department exclusively for everything, including tires, since I bought my last car, a 2015 Ford Fusion Titanium. Best auto dealer in Denver. Looking forward to exclusively for everything, including tires, since I bought my last car, a 2015 Ford Fusion Titanium. Best auto dealer in Denver. Looking forward to buying a Mustang Mach-E electric vehicle here in the future. More

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Overall horrible experience and wait time for service completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. The completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. Then had issues with a loaner vehicle and well as the service director. Never go back again!! More

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