Steve Kavros | Page 4

Unfortunately, my experience was a little sour and I’d caution you from using this dealership. I needed to replace my car because it was unsafe to drive. I was completely transparent with the salesman abo caution you from using this dealership. I needed to replace my car because it was unsafe to drive. I was completely transparent with the salesman about my situation. I looked at several used models and ultimately decided on a specific model. I found it odd that the car I selected was $1800 more than another vehicle on the lot that was the same year/model, had a similar trim package, and the miles were only different by 2000. The only major difference was that the car I liked was a different color. When questioned about this, I was told that the less expensive vehicle had MORE work put into it and was in an accident and that is why it was less money (basically it’s desirably being low). Now, the dealership will tell you that all of their used cars go through a 201 point inspection and they fix whatever doesn’t pass the inspection. Both of these vehicles went through the inspection and received whatever upgrades they needed to pass. Therefore, in my opinion, they are identical in quality. Back to my point, after the inspection and corrections, both of these vehicles are similar so why aren’t they priced the same? Unfortunately for me, the dealer would not match the lower price, and really, the only difference was the color of the car. I needed a car so I wasn’t going to leave without buying, and I found the car that appealed to me inside and out. It just stings that there was no specific reason to gouge me on price. One last thing, you will be told that the prices of the used vehicles are set in stone. This is not entirely true because they are reduced over time and advertised as reduced on the website. Again, this just goes to show that they had room to work with me on price but chose not to. To a degree, I feel like I was taken advantage of due to my circumstances and the dealer was not reasonable with me in terms of pricing. More

Print

Awesome Just bought a new ford from Steve Kavros and Dave Bissert if your in the market go see them there good people and good to work with. They are very nic Just bought a new ford from Steve Kavros and Dave Bissert if your in the market go see them there good people and good to work with. They are very nice. Best car dealer i have been to yet!! More

Print

ReBling Easy quick great pulled in with my 16 Denali left with an 18. Sales team was great as always! Financing was easy. Third new truck from Cochran. Easy quick great pulled in with my 16 Denali left with an 18. Sales team was great as always! Financing was easy. Third new truck from Cochran. More

Print

Best Experience Ever!!!! I recently purchased a car through Cochran and the experience I had was just flat out amazing!! Donel was the best salesman I have ever dealt with. He I recently purchased a car through Cochran and the experience I had was just flat out amazing!! Donel was the best salesman I have ever dealt with. He made the experience of buying a car very enjoyable and very easy for me. He did such an amazing job of making the experience one of a kind. Throughout the whole process I felt very comfortable and relaxed. I could NOT have asked for a better salesman or a better dealership to buy from! The whole process was easy, simple, and most importantly it was a very fun time! Everybody at the dealership was very friendly and kind and I could tell that they cared about everybody who walked through the door. I just absolutely loved my experience at Cochran, and I would highly reccomend them to anybody!!!!! More

Print

Happy Happy Happy Ask For Steve, if you are looking for the best customer service! We were treated like family, not customers, and it was the smoothest, easiest car buy Ask For Steve, if you are looking for the best customer service! We were treated like family, not customers, and it was the smoothest, easiest car buying expierience yet. I described exactly what i wanted out of my vehicle and explained what i wanted to pay, and Steve exceeded my expectations, & set us up payments that met my familys budget. My family & I love our 2014 GMC Acadia, and I honestly recommend you give them a visit, youll be glad you did!!! Thank you again Steve, and all of the #1 Cochran Staff! Mary Endes More

Print

Sales/Mgmt and Finance Best car buying experience - HANDS DOWN! We came to test drive two vehicles. We passed our soon-to-be Sales Consultant on the way into the lot. We w Best car buying experience - HANDS DOWN! We came to test drive two vehicles. We passed our soon-to-be Sales Consultant on the way into the lot. We walked around for about 15 minutes or so and then were pleasant greeted by Steve Kavros. He first apologized for no one attending us sooner and then came a great sales experience. He was very thorough on each vehicle, carfax, differences, price, warranty, we test drove both and quickly made our informed decision. Next came financing, normally this would be an easy process for most people. Including us several years ago when we purchased a new car, however now we both had life changing accidents and are on permanent disability. Once I explained that this car was possibly going to be my last vehicle that I could drive unassisted.. Steve and the Sales Manager did their magic with Debra. The best words to hear from any sale manager, "Anyone who wants a camero should drive a camero! I was SOOOOOOO excited to hear Debra secured financing! I hugged everyone and haven't stopped smiling YET!!! More

Print

I have purchased vehicles several times during my lifetime from a handful of dealerships. #1 Cochran surpased all of them! Steve Kavros from the Robinson store was amazing! He was kind, understanding lifetime from a handful of dealerships. #1 Cochran surpased all of them! Steve Kavros from the Robinson store was amazing! He was kind, understanding, respectful and above all honest. He is a man of integrity and I will never buy an automobile from anyone else. I highly recommend Steve and the entire team at #1 Cochran. More

Print

Steve and Dave treated us like family. They are very kind and thoughtful. We are so appreciative of all the time we spent with them and how they helped us, in great length, to find the perfect vehicle kind and thoughtful. We are so appreciative of all the time we spent with them and how they helped us, in great length, to find the perfect vehicle that we liked and could afford. More

Print

Steve and Dave were very knowledgeable and helpful.These 2 gentlemen were very respectful and made us feel like friends and not just a number.We will certainly recommend #1 Cochran to all our friends and fa 2 gentlemen were very respectful and made us feel like friends and not just a number.We will certainly recommend #1 Cochran to all our friends and family. Thanks again Steve and Dave and the rest of the Cochran family. More

Print

We were out looking for a car to replace an expiring lease we have from another dealer. Stopped at #1 Cochran to look and were greeted by Steve within a few short moments. Steve was very cordial and w lease we have from another dealer. Stopped at #1 Cochran to look and were greeted by Steve within a few short moments. Steve was very cordial and was very helpful in answering our questions about the 3 main Buick models. After hearing what Steve had to say, we focused on the Buick Verano as it seemed to offer what we were looking for in a luxury automobile. Steve was again very knowledgeable on all the models and really helped in our understanding of the differences between the models. We ended up taking the Verano out for a test drive while again Steve continued to point out the features of the Verano. Back at the showroom Steve asked if we liked the car and if we were interested in the Verano. We were very interested and went inside the showroom where we had seen another Verano with a totally different color (Mocha Bronze Metallic) that we liked very much. Steve wanted to go over this car with us to be sure it had the same features as the one we test drove and it did. At that point, we talked a bit with Steve, who made us feel very comfortable, about leasing versus buying. Steve offered us some coffee and/or water which we took him up on. We decided on the lease and told Steve we could put money down and wanted to know what the monthly cost and overall cost of the lease would be. Steve left and came back a short time later with the results which we were extremely happy with. Steve made our decision to lease the new Buick very easy. We are very happy with #1 Cochrane and Steve. The timed we spent there was well worth it as we ended up with a great deal and a great automobile. Thanks Steve and #1 Cochrane. Your the best!!!! Larry & Marie Kaib McKees Rocks, Pa More

Print