Dealership Experience
35 yrs, 4 mos
Industry Experience
35 yrs, 4 mos
Specialties & Trainings
Sales and Leasing specialist
Platinum Sales Society Winner
494 Reviews
Write a Review494 Reviews of Steve Heinze
May 23, 2018
Fantastic! Everyone was so wonderful. So very helpful and accommodating. I’ve never had a better experience. Thank you again, Del. Will always come back! There’s Everyone was so wonderful. So very helpful and accommodating. I’ve never had a better experience. Thank you again, Del. Will always come back! There’s no one else that cares like Del. More
Other Employees Tagged: Jim Krause , Angel Lewis
May 22, 2018
Another satisfying service experience! Earlier this week I took my 2013 Highlander Hybrid to Del for it’s 75000 mile service, as I have done on 5000 mile intervals since purchasing it new i Earlier this week I took my 2013 Highlander Hybrid to Del for it’s 75000 mile service, as I have done on 5000 mile intervals since purchasing it new in May 2013. In that 5 year period I have remained MORE than satisfied with Del Toyota, with Jerry Dyson, my service person, with the service department, AND with the decision I made to buy this Hybrid SUV five years ago. In more than 77000 miles of driving Del has done all servicing—-AND. I have experienced absolutely NO failures. While absolutely a credit to Toyota, I also credit the Del Service Team and the thorough manner in which servicing has been performed. Thanks Jerry, and thanks to the entire Del organization. More
Other Employees Tagged: Jerry Dyson. *****
May 19, 2018
Seriously dedicated to getting you the best deal! I’ve gone to this dealership twice now. And in between purchasing/leasing 2 cars from them I went to a different dealership and leased a car. That wa I’ve gone to this dealership twice now. And in between purchasing/leasing 2 cars from them I went to a different dealership and leased a car. That was a mistake. The staff and sales associates at Del are really dedicated to making buying or leasing a car comfortable, giving you great honest advice and finding the absolute best deal. Really do highly recommend ( Erin) and Steve Hines. But the entire team including service is just gracious, and helpful. More
Other Employees Tagged: Angel Lewis, Erin
May 17, 2018
Quick and Best Deal in Town The deals at Del were so good, our family purchased 3 RAV4 this week. Steve Heinze was easy to work with and happy to meet our needs and prices. Great The deals at Del were so good, our family purchased 3 RAV4 this week. Steve Heinze was easy to work with and happy to meet our needs and prices. Great job More
Other Employees Tagged: Brittany Mcdaniel, Ken Tran
May 13, 2018
Great Experience Steve, Angel, and the rest of the staff gave excellent customer service. They went above and beyond to ensure that my credit was approved for the vehi Steve, Angel, and the rest of the staff gave excellent customer service. They went above and beyond to ensure that my credit was approved for the vehicle I wanted, and presented me with a great monthly payment. They also helped me find the lowest priced insurance plan that met my needs. Overall it was a very stress free experience. They thoroughly explained all necessary information and always treated me with respect. I would highly recommend them to friends or relatives More
Other Employees Tagged: Angel Lewis
May 11, 2018
Unlike any other dealership, caring people wanting to help! I didn't have the greatest credit score, but really the only legitimate dealership that was willing to work with me. Not just bring me in to tell me o I didn't have the greatest credit score, but really the only legitimate dealership that was willing to work with me. Not just bring me in to tell me otherwise. This is the way car buying should be!! The people really care about putting you in what you like, and aren't just telling you things just to get your business! THIS IS THE WAY CAR BUYING SHOULD BE! Thank you to Jimmy, and everyone else that helped to make this such a great experience! More
Other Employees Tagged: Jim Lopez, Jim Krause , Nikki Dougherty, Angel Lewis
May 09, 2018
"Great Experience!" The staff at Del Toyota worked as a team to put me in the pre-owned Tacoma that I was looking for. Without communication between multiple people, my p The staff at Del Toyota worked as a team to put me in the pre-owned Tacoma that I was looking for. Without communication between multiple people, my purchase would not have been possible. Pat Solomon and Jack Fitzpatrick in service got the ball rolling and connected me with Steve Heinze. Steve was great and Angel covered all the bases on the functions of the truck while Ken handled all of the paper work like a pro. More
Other Employees Tagged: Angel Lewis, Ken Tran, Pat Solomon and Jack Fitzpatrick
April 29, 2018
No hassle sale This dealership has always operated as a professional dealer and I always was treated with the utmost respect by everyone. Steve gave us quality serv This dealership has always operated as a professional dealer and I always was treated with the utmost respect by everyone. Steve gave us quality service More
April 28, 2018
Great experience We had most of the leg work done before we arrived (via phone & email with Nikki, who was great) but the moment we stepped into the dealership we were We had most of the leg work done before we arrived (via phone & email with Nikki, who was great) but the moment we stepped into the dealership we were treated well. Steve immediately showed us all of the features of our new car & made sure we new where ever important button was located and what they did. He made our experience a positive one and stayed with us until we left( even though it was after hours). More
Other Employees Tagged: Nikki Dougherty, Ed Torres
April 27, 2018
Soooooo fast & easy to lease a new car! I just leased a new Toyota Highlander in the area we recently moved to, and wow, what a great customer experience! The negotiation was reasonable, fa I just leased a new Toyota Highlander in the area we recently moved to, and wow, what a great customer experience! The negotiation was reasonable, fast & easy over the phone. I sent a photo of my license, insurance card, and registration ahead of time. When I arrived, i was in & out so quickly i could not believe it! While my paper work was being processed, their on-boarding specialist Angel Lewis gave me a comprehensive & useful tutorial on all the great functionality of my new car. Thanks to Steve Heinze and Jim Lopez of Del Toyota! More
Other Employees Tagged: Jim Lopez , Angel Lewis

