Steve Ermer | Page 9

Steve is the best! I have bought 3 cars from Steve and I can't even begin to explain what he has done for me. He goes above and beyond to give me the best deal with amaz I have bought 3 cars from Steve and I can't even begin to explain what he has done for me. He goes above and beyond to give me the best deal with amazing service. If I run across any problems he solves them while keeping me updated every step of the way even if he's making calls from home. I will always buy my cars from him!! Thanks Steve!! More

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Excellent Experience! Great experience and we will definitely be returning customers!!! We live two hours away from this dealership and it was well worth the drive for the Great experience and we will definitely be returning customers!!! We live two hours away from this dealership and it was well worth the drive for the lower prices and the more experienced personnel. More

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Sapaugh motors does a good job! This is the fourth vehicle we have purchased from Sapaugh and that should be enough said right there. We drive over 150 miles to get there because of This is the fourth vehicle we have purchased from Sapaugh and that should be enough said right there. We drive over 150 miles to get there because of price and the no hassle of the sales department. Steve Ermer goes out of his way to help us out and is not a demanding or pushy sales person. He knows his product and conducts himself in a professional manner. He does what he says he will do. The process of the actual purchase is quick and hassle free. I will return to Sapaugh the next time we need to purchase a vehicle. More

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new instead of used We came here thinking we were going to price and perhaps purchase a nearly new GMC truck. But after the expert salesmanship and care given us by the s We came here thinking we were going to price and perhaps purchase a nearly new GMC truck. But after the expert salesmanship and care given us by the staff of Sapaugh, we ended up buying a new vehicle for the same price we would have paid for a used one. They were very helpful, not overbearing, and very informative as to the trade in value, etc. of our truck. This is the fourth vehicle we have purchased from them, but this is the first new one. We have always been satisfied with their service and definitely their skills to steer us in the right direction for this recent purchase. Mr. Sapaugh himself even came out to the lot, introduced himself and worked with us through most of the process. I would highly recommend this dealership and give them the highest ranking. More

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Second time is a charm I had bought a 2011 GMC Arcadia from Steve in March 2014 and was very pleased with the time he took to find me the options that i wanted in my Arcadi I had bought a 2011 GMC Arcadia from Steve in March 2014 and was very pleased with the time he took to find me the options that i wanted in my Arcadia. I was in a situation where I was recently devorced and in need of a bigger car for all of my kinship foster children who had recently come to live with me. I needed 8 seats and did not want a mini van so he sat down and went through the data base and narrowed it down to all of the 8 seaters in my price rang. He even went as far as going and finding the cars and bringing each one of them to me. (It was kind of a cold night). The financing was a breeze and guy who took care of the paperwork was very nowledgeable and had an answer for every question I asked. Then at the end of April I was hit from the from and the back and my Arcadia was totaled out so I was in need of a new one so I returned to Steve and again the same service very nice, understanding and patient with me while I made my disision. I feel I ended up with a better car and with the unbeatable serice I was provided with I am a customer for life. I have already started telling my friends about Steve Ermer at Sapaugh and you will to if you buy a car from him Thank you so much Jennifer Stinson More

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No sale, but GREAT salesman. I always give credit where credit is due & Steve is one heck of a guy. Genuine and honestly concerned about your experience comfortable and stress fre I always give credit where credit is due & Steve is one heck of a guy. Genuine and honestly concerned about your experience comfortable and stress free. Even though we couldn't make a deal, I HIGHLY recommend working with Steve. He'll work every angle he can to get you in the car you want. But if you are paying in cash, his sales manager will want you to get VERY close to their asking price. More

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The salesman was eager to help us find a vehicle and made us feel that we were important. No high pressure was used. They were very helpful in every way. us feel that we were important. No high pressure was used. They were very helpful in every way. More

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These guys were very easy to work with. The deal was essentially done over the phone/internet before we went to the dealership. Steve found a possible issue with vehicle when he test drove it and had i essentially done over the phone/internet before we went to the dealership. Steve found a possible issue with vehicle when he test drove it and had it checkes/repaired before we arrived. He stayed several hours after his normal day so we could pick up the vechicle without having to wait over the weekend. More

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We have purchased several vehicles over the years. So overall, we have been satisfied with Sapaugh. Steve Ermer was helpful in finding the most resent car we purchased. He made sure to have the garage overall, we have been satisfied with Sapaugh. Steve Ermer was helpful in finding the most resent car we purchased. He made sure to have the garage check out an issue we were concerned with before we purchased the vehicle. We did not have any problems with Mr. Ermer. He was professional. In a strange turn of events, we had to purchase a second vehicle just days after this Sapaugh vehicle purchase. I was unable to find what we were looking for at Sapaugh. That meant we had to purchase the second vehicle across the highway at a different dealership. I was disappointed in Sapaugh for over charging us on the administrative fee. (I think that was the name of the fee.) Sapaugh charged $198 for the administrative fee. While filling out the paperwork for the second car (different dealership) I noticed the fee was $98! Shame on Mr. Sapaugh for pocketing the $100 difference! More

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Everyone I dealt with at sapaugh was very respectful and helpful. I will never buy a car from another dealer. They treated me great. Tanks for everything! helpful. I will never buy a car from another dealer. They treated me great. Tanks for everything! More

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