Dealership Experience
7 yrs, 3 mos
Industry Experience
23 yrs, 4 mos
Languages Spoken
Spanish
196 Reviews
Write a Review196 Reviews of Stephen Rosenkrantz
June 25, 2020
Great experience start to finish! My first Audi, but probably not the last. Can't say enough about the great customer service provided by Stephen Rosenkrantz. Very grateful for his pat My first Audi, but probably not the last. Can't say enough about the great customer service provided by Stephen Rosenkrantz. Very grateful for his patience and expertise. I got all my questions answered with no sales pressure. I absolutely love my new Audi! More
June 24, 2020
This is my first Audi and it has been an awesome experience. Stephen was great to work with. Looking forward to buying the next another one. Sincerely, Bryan Payne experience. Stephen was great to work with. Looking forward to buying the next another one. Sincerely, Bryan Payne More
June 13, 2020
We’ve bought 3 cars from Audi Dallas over the past 9 years and have always had a great experience with both sales and service. Everyone is always friendly and professional. years and have always had a great experience with both sales and service. Everyone is always friendly and professional. More
June 08, 2020
The people at Audi Dallas were very friendly and welcoming. Stephen was the sales associate that helped me. He was extremely informative and listened to the specifics of what I was looking for. I wa welcoming. Stephen was the sales associate that helped me. He was extremely informative and listened to the specifics of what I was looking for. I was extremely pleased with my sales experience. And, I love my new Audi. More
Other Employees Tagged: Jordan Windham
May 30, 2020
A wonderful car buying experience! Very friendly & A wonderful car buying experience! Very friendly & professional! Jose Herrera , Stephen Rosenkrantz and the finance department went above & beyond f A wonderful car buying experience! Very friendly & professional! Jose Herrera , Stephen Rosenkrantz and the finance department went above & beyond for us! Thank you All! Love, The Kapllaj Family More
May 21, 2020
The service was great as we bought a 2019 eTron. Helpful and an attentive staff that were engaging and knowledgeable. They delivered the car to our house and helpEd set up all the electronics. We look for and an attentive staff that were engaging and knowledgeable. They delivered the car to our house and helpEd set up all the electronics. We look forward to coming back !! Thank you More
March 05, 2020
First class experience, down-to-Earth service If you're in the market for a new/used Audi, I sincerely recommend you go visit Stephen Rosenkrantz at Audi Dallas. I was in a car wreck and needed If you're in the market for a new/used Audi, I sincerely recommend you go visit Stephen Rosenkrantz at Audi Dallas. I was in a car wreck and needed a new car on a very short time frame. Stephen was professional, conscientious, and had an honest no-nonsense approach to his sales process. He had me in a beautiful new car within a few days of calling him - zero hassle. That was just the beginning of Stephen's outstanding service though. Since then, he has made things happen for me when issues arise (as they sometimes do, through no fault of the dealership or sales person). Stephen goes truly above and beyond, as well as outside the box, to make sure his customers love their Audi experience and keep coming back. He's not selling cars -- he's building relationships. If you're already a proud Audi owner, and need any kind of auto service/repair, Jordan Windham at Audi Dallas Service is the man to see. He too is very customer service oriented, with an outside the box approach -- making sure my car remains in perfect condition, without recommending or encouraging needless repairs/fixes. Jordan has been solution-oriented in working with my car, and I couldn't be happier with the end result after each visit. Thank you to Audi Dallas for hiring and supporting such great gentlemen. More
Other Employees Tagged: Jordan Windham
March 04, 2020
Great Experience, Will Buy Again Best experience ever, buying a car. There were a lot of attentive staff, every time my wife and I visited. And, we particularly appreciated our Sale Best experience ever, buying a car. There were a lot of attentive staff, every time my wife and I visited. And, we particularly appreciated our Sales Rep, Stephen Rosenkrantz. He new how to interface with me and my wife, and I'm not always that "easy." The sales management team, including Manger Thomas Hornsby, were responsive to our needs. We'll definitely look to Audi Dallas the next time we buy a car. More
Other Employees Tagged: Thomas Hornsby
February 14, 2020
Incredibly thorough, professional, and pleasant experience I had the pleasure of having Stephen R. guide me through my very first Audi car purchasing experience. Due to my lack of knowledge about cars and mode I had the pleasure of having Stephen R. guide me through my very first Audi car purchasing experience. Due to my lack of knowledge about cars and model types, Steven not only patiently spent hours answering all of my questions (including phone calls for after the car was purchased!) but I also ended up with the Q3 that I'm absolutely in love with. Car dealerships sometimes have a reputation of trying to maximize their profits by selling you the priciest package or needless upgrades - that was not the case at Audi Dallas. In fact, I felt like it was the opposite where Stephen tried to find me the best deal when he could have easily sold me something pricier. The Audi Dallas team is phenomenal and I highly recommend anyone searching for a new car to ask for Stephen R. as the car specialist. His vast knowledge and experience with all types of vehicles, professionalism, and timeliness makes car purchasing fun! More
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