Stephen Plona | Page 11

Working with a Steve Plano was a delight. He made choosing the right car for us less stressful and delivered just the car we wanted. I’d recommend him to any of our friends or colleagues. choosing the right car for us less stressful and delivered just the car we wanted. I’d recommend him to any of our friends or colleagues. More

by SHANNEHAN Verified Customer Verified Customer

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I came for regular fall service with an interest in I came for regular fall service with an interest in leasing a new Volvo in the back of my mind. At no time was i pressured to make the decision duri I came for regular fall service with an interest in leasing a new Volvo in the back of my mind. At no time was i pressured to make the decision during a test drive . After my service i and receiving all the various options i returned home to consider my next move. I called Steve Piona and let him know I had decided to lease a xc60 that was currently on the showroom floor. The next day i met with Steve Matters who walked me through the financial process successfully, and afterwards there was another introduction and drive with my new car. This was truly only the beginning but as the days of driving continue and the need for more information i get it from the car's accompanying handbook. Overall i'm very pleased with my new car and the continued outstanding service from Secor! More

by FTNOVACK Verified Customer Verified Customer

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I have had nothing but outstanding service from the team at Secor. Excellent!! The team takes care of their customers and make them feel informed at Secor. Excellent!! The team takes care of their customers and make them feel informed More

by SNOUSIOPOULOS Verified Customer Verified Customer

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I have had nothing but outstanding service from the team at Secor Lotus. They treat you as they would want to be treated themselves, and they make their customers feel like family. A special shout out to at Secor Lotus. They treat you as they would want to be treated themselves, and they make their customers feel like family. A special shout out to Steve Plona; what a pleasure to deal with. Thank you Secor Lotus! More

by TERRENCECULLEN Verified Customer Verified Customer

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Could not have been more pleased. Professional, efficient, and accommodating. . So very customer friendly. The tutorial on the specifics of our new Volvo XC60 was most thorough . And we apprec efficient, and accommodating. . So very customer friendly. The tutorial on the specifics of our new Volvo XC60 was most thorough . And we appreciate the willingness of Stephen Plona to be available for followups. The negotiations for the car were minimal and customer easy. thanks to John Hamilton and Costco . And Steve Matters guided us through DMV (and I consider that priceless). The trip from West Hartford was well worth it. More

by JOELAMINATOR Verified Customer Verified Customer

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Service rep tried very much to take care of car issue...service DEPT is trying very hard to take care of all with the COVID issues issue...service DEPT is trying very hard to take care of all with the COVID issues More

by PJTEESON Verified Customer Verified Customer

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Work done as fast as possible and car fully cleaned upon completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available More

by GSL3 Verified Customer Verified Customer

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Great car buying experience! I have never had such a through car drop off as I did when I recently bought a Volvo from Secor. through car drop off as I did when I recently bought a Volvo from Secor. More

by EEB67 Verified Customer Verified Customer

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I’ve been a Secore Volvo customer for over 25 years. The quality of the vehicles is the primary reason but the sales staff (Stephen P) and service dept (Eric W.) are true professionals and a pleasure to dea quality of the vehicles is the primary reason but the sales staff (Stephen P) and service dept (Eric W.) are true professionals and a pleasure to deal with. More

by DPGACC@snet.net Verified Customer Verified Customer

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Steve was so helpful. He spent an inordinate amount of time showing us exactly how the car performed. He then took longer to teach us to operate it ourselves. He was extremely patient answering our questi time showing us exactly how the car performed. He then took longer to teach us to operate it ourselves. He was extremely patient answering our questions. More

by AOSHEA0923 Verified Customer Verified Customer

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