Stephen Messner | Page 2

Steve was excellent. He made the experience of purchasing my car so easy. Thank you. He made the experience of purchasing my car so easy. Thank you. More

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A very positive experience buying a new new. Stephen M was great to work with. Low key never rushed and matched me to CRV I really like! Stephen M was great to work with. Low key never rushed and matched me to CRV I really like! More

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4th vehicle purchased from Honda North. Very easy to deal with, they do it right. Kudos to Oleg, Steve M amd Thomas. Very easy to deal with, they do it right. Kudos to Oleg, Steve M amd Thomas. More

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I’m very happy to do Business with them. they know how to treat the customer. And help them with their needs they know how to treat the customer. And help them with their needs More

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The salesmen I spoke with were very helpful, knowledgeable, fair and friendly. I like the idea that this company is employee owned. knowledgeable, fair and friendly. I like the idea that this company is employee owned. More

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Is great pleasure to work with Stephen and Steven for more then 10 years they are excellent. more then 10 years they are excellent. More

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Terrific sales experience. Stephen was incredibly responsive, both on the phone and in person. They gave me a very good deal on my trade-in. Jameel was the consummate professi Stephen was incredibly responsive, both on the phone and in person. They gave me a very good deal on my trade-in. Jameel was the consummate professional. He processed the finances and paperwork quickly and efficiently. He also gave me some excellent advice on how to get my insurance company to turn the new registration quickly. An A+ experience! More

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I am so glad I went to Honda North since everyone was truly friendly and trying to help you the best they can. Steve was honestly the best! Honda has been going through a hard time with their inventor truly friendly and trying to help you the best they can. Steve was honestly the best! Honda has been going through a hard time with their inventory but Steve was constantly updating me the entire 2 months to get my car! He was very helpful and flexible. My family loved him helping us to get the car that was fit for us and making sure to answer our questions and concerns. Steve definitely is truly the best and I recommend him if you’re trying to purchase a car from Honda! You will be taken care of! More

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I have bought several cars in my life and this by far was the best experience I have ever had. From start to finish Stephen went above and beyond. I highly recommend this dealership and him as well if you ar the best experience I have ever had. From start to finish Stephen went above and beyond. I highly recommend this dealership and him as well if you are looking for a wonderful And honest dealership. The prices are amazing and they are Is very professional and efficient. I cannot say enough positive things especially about Stephen, We had a great conversation. I look forward to doing business with them in the future. More

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I am not the type to write bad reviews but I was super disappointed for the 2nd time at Honda North. Several years ago we went car shopping at Honda North and had a bad experience trying to buy a vehicle. disappointed for the 2nd time at Honda North. Several years ago we went car shopping at Honda North and had a bad experience trying to buy a vehicle. I decided to give it another try and use a different salesperson this time. The person we worked with was great and handled the sales part perfectly, but when I put a deposit on the vehicle I was THEN informed they did not have the title in hand and couldn't do paperwork. Salespeople may not know off the top of their head if they have the title in hand, but this is information that can easily be checked while a customer test drives to avoid any headaches down the road. I had informed them in prior communications and at my test drive that I needed a vehicle in my possession within a few days. I texted my concerns and was told not to worry. Unfortunately, communication was spotty once I put my deposit down and they did not know if/when the title would be in their possession or even its whereabouts. The team at Honda North did not really try to get me into another vehicle or turn this experience around. I ended up going to another dealership the same day, and the process there was seamless even though my salesperson was not in the office to handle the paperwork, they made sure I was taken care of, and I drove my new car off the lot the next day. After sharing my frustrating experience with a friend, they said the same thing happened to them at Honda North. Now, I understand dealerships are under a lot of pressure at this time, but honest communication and being proactive in solving this problem would have made the experience much easier and much less frustrating. More

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