Stephen Fletcher
Stephen Fletcher at Southern Mazda Newport News

Stephen Fletcher | Page 2

General Manager

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.1
20 Reviews
4.1

20 Reviews

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20 Reviews of Stephen Fletcher

October 04, 2024

Dealership Rating
Employee Rating

Very good but cut down on time some (respect customer time more ) I had just gotten off work so I was very tired but other then that the service was really great More

by Fran7435
Sales Price Transparency
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Recommend Dealer
Yes

September 30, 2024

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Decent dealership, clean. I was upset when I came to pickup my vehicle, they had the wrong rims on the tires. This was a big deal to me and yet no one actually confirmed it wa More

by jeanellafata
Service Price Transparency
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Recommend Dealer
Yes

September 17, 2024

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Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

August 24, 2024

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Southern Mazda provides excellent service and has a professional staff. Their prices are very competitive and no high pressure sales. More

by danmcc8505
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz

July 20, 2024

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The on line price was the price I paid. No extra or hidden fees. Outstanding service. More

by GENEINNL
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Recommend Dealer
Yes

Other Employees Tagged: Toney Richards, Lauren Farless

June 10, 2024

Dealership Rating
Employee Rating

Very welcoming and got a car in one day, made it easy to buy a car More

by Bonnie lin
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cierra Roye

June 04, 2024

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Ayden was great. He got my car in earlier than scheduled so I could get on the road for work. More

by Shambachgreen
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Recommend Dealer
Yes

May 23, 2024

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Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on More

by Enzorivera21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 24, 2024

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 11, 2024

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A great dealership they work with you ! They are honest and very transparent. Such great vibes there I felt right at home and comfortable there . And there staff are amazing! They will rem More

by hunter78414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toney Richards, Cierra Roye

May 14, 2024

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 28, 2024

Dealership Rating
Employee Rating

I was disappointed at the 10000 miles service. I’m used to more such as little details like washing the car, rotating tires, and vacuuming out the interior. This less a reflection of the dealershi More

by Candicegingles
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2024

Southern Mazda Newport News responded

Thank you for taking the time to provide us with this feedback.

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