Stephen Bernardo | Page 48

I took my 2009 S40 in for service one day last week and I took my 2009 S40 in for service one day last week and left with a 2012 S60! I approached Stephen Bernardo and asked about "deals", and he explain I took my 2009 S40 in for service one day last week and left with a 2012 S60! I approached Stephen Bernardo and asked about "deals", and he explained the incentives currently being offered by Volvo and Steingold. I couldn't resist! Within a few hours I was driving home my new car. While the paperwork was being prepared, and my new car was being cleaned and prepped, Stephen was kind enough to offer me the use of his personal car. Michael Bernardo sat with me in the car to explain all the instruments and programmed the Sirius radio and Bluetooth for me. Both Stephen and Michael were extremely informative, friendly, and helpful, spending lots of time with me when I didn't even have an appointment. This is the fourth Volvo I've leased, and the second from Steingold. Most of my service on the S40 was done at a different Volvo dealer which was closer to my home and had late evening hours which was easier for me. I will, however, go to Steingold for all future service since my experiences at the other dealership almost always required a trip back due to work not done completely or properly. The professionalism and kindness of Stephen and Michael, along with the competency and courtesy shown by members of the service department have made me a Steingold customer for all future needs. Thank you!! More

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Steve made buying this car so easy that I can't imagine ever going anywhere else to buy a Volvo! This is by far the best customer experience that we have had at any dealership . We were Volvo owners before ever going anywhere else to buy a Volvo! This is by far the best customer experience that we have had at any dealership . We were Volvo owners before but this time around we considered other cars ....until we went to Steingold and drove that amazing S60. Between the car and the amazing service and the price etc. buying this was truly a "no brainer" To top it off, Michael gave us a great training on how to use all the bells and whistles. Good job Volvo and good job Steingold!! More

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My husband and I bought an S60 4 years ago. After adding 2 kids and 1 dog to our family, we had completely outgrown the car and needed something bigger that could comfortably fit our growing family. After s 2 kids and 1 dog to our family, we had completely outgrown the car and needed something bigger that could comfortably fit our growing family. After searching for a Volvo dealership in the area we came across Steingold. I should add that as a military family our S60 had been all over the country and we have dealt with some not so wonderful dealerships. Steingold has been, by far, the best Volvo dealership we have been to. Ever. They were enormously helpful, answering all of our questions and being patient as we test drove multiple vehicles, trying to make a decision on what fit us best. Being Washington state residents, the process to get our vehicles registered while we are out of state is normally a hassle and a huge headache. The guys at Steingold took care of all of it for us. (Thank you so much!) I would, without a doubt, recommend Steingold to anyone looking to get into a Volvo. Their no pressure, relaxed demeanor helped take the stress out of car buying. More

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The entire process was quick, smooth, and went without a hitch. Car was in stock (they had a large inventory) and delivery was made the next day. Entire process took 48 hours. The time spent and the qual hitch. Car was in stock (they had a large inventory) and delivery was made the next day. Entire process took 48 hours. The time spent and the quality of the explanations to explain features upon delivery was significant. More

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This was an extremely pleasurable car-buying experience. The sales staff were straight-forward and attentive without being over-bearing. Negotiation was simple dealing directly with the sales manager in his The sales staff were straight-forward and attentive without being over-bearing. Negotiation was simple dealing directly with the sales manager in his office as opposed to the back-and-forth in other dealerships. All in all I spent a total of maybe 2 hrs in the dealership during the whole ordeal start to finish...which has to be some sort of record. Highly recommend dealing with these folks. More

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"Car buying Made Easy" - Steve Bernardo was so helpful and knowledgeable that we were able to purchase a new Volvo AND TAKE DELIVERY within 2 hours! Perhpas the best car buying experience to date helpful and knowledgeable that we were able to purchase a new Volvo AND TAKE DELIVERY within 2 hours! Perhpas the best car buying experience to date. More

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We have visited several auto dealerships in search for a new car. Our experience dealing with everybody at Steingold Volvo was great and we bought a new car because of that. Joe and Kim Herbert new car. Our experience dealing with everybody at Steingold Volvo was great and we bought a new car because of that. Joe and Kim Herbert More

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We had a pleasant and smooth experience!! Stephen and Michael were exceptally knowledable and a pleasure to deal with!! We purchased a S60 T5 and are very pleased!!! We will recommend Steingold to Michael were exceptally knowledable and a pleasure to deal with!! We purchased a S60 T5 and are very pleased!!! We will recommend Steingold to anyone!! Chris & Melissa Mendes More

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My entire experience at Steingold Volvo has been positive: friendly, warm, encouraging, and supportive. Endless thanks to everyone! I'll be sure to recommend Steingold to family and friends. positive: friendly, warm, encouraging, and supportive. Endless thanks to everyone! I'll be sure to recommend Steingold to family and friends. More

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I've bought two cars at Steingold Volvo and always been treated very well. I had an unusual number of problems with my 2010 XC60 & after speaking with them about it they took it back and put me in a new 20 treated very well. I had an unusual number of problems with my 2010 XC60 & after speaking with them about it they took it back and put me in a new 2012 at no additional cost. That's great customer service, thank you More

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