Stephen Augustine | Page 51

I had an excellent experience overall at Rallye. Everything from start to finish was exceptional. The service was outstanding, Steve was great and the waiting room was fantantastic. I can't wait f Everything from start to finish was exceptional. The service was outstanding, Steve was great and the waiting room was fantantastic. I can't wait for my next oil change! More

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My service advisor, Stephen Augustine was great - professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior years, I stopped being a Mercedes owner because of how difficult it was to get a service appointment and how I dreaded dealing with the service department. Now, everything has changed and it is a pleasure dealing with Rallye. Everyone I dealt with was friendly and said hello -- a tremendous improvement. Again, my service advisor was wonderful! Dee Conway More

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Everyone from the parking attendant, receptionist, service advisor and cashier were very friendly and efficient. The advisor was in contact with me via phone and internet to explain their recommendati service advisor and cashier were very friendly and efficient. The advisor was in contact with me via phone and internet to explain their recommendations to me, and the cost involved. We have been buying/servicing Mercedes from Rallye for decades, they get better every year. More

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He was useful, fast, pleasant and kind. He was ready to answer any question that wanted to know. He had a lot of patience for me. answer any question that wanted to know. He had a lot of patience for me. More

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