Stephanie O'Neal

Baker Nissan is a great dealership. Not only are they competent with their knowledge and skills, their customer service is excellent. Not only are they competent with their knowledge and skills, their customer service is excellent. More

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Courteous and communicated to me the estimate, repair timeline and process. No one wants to have to repair their car but they made the process painless. timeline and process. No one wants to have to repair their car but they made the process painless. More

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Honest and helpful people and always give the update all the time and keep me informed about the progress of work. the time and keep me informed about the progress of work. More

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She took good care of me. Communication was greatly. I didn’t have no problems with my vehicle when I got it back. Communication was greatly. I didn’t have no problems with my vehicle when I got it back. More

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From the moment they received my car I was always informed of the process and it was taken care of in a timely manner. informed of the process and it was taken care of in a timely manner. More

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I have purchased 8 Nissan vehicles in my lifetime 4 from Baker. I bring all of my vehicles to Baker Nissan for services and parts because they know my name, and they are always professional and I never feel Baker. I bring all of my vehicles to Baker Nissan for services and parts because they know my name, and they are always professional and I never feel that they are pressuring me unnecessary to purchase items I do not need. I attribute this to the sales manager Shaun who is fair and always (in my experiences) does what's right and he is big about professionalism, customer service, getting it right the first time, and if not, quickly rectifying the problem to make sure the customer feel valued, appreciated, heard and respected, so big ups to service manager Shaun and his team. More

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Mrs. Stephanie and the Collison Dept. did a Great Job!!! She insisted that the insurance company repair my 10 week old 2021 Murano to New Car status and look. It may have taken a few days extra, BUT It's be She insisted that the insurance company repair my 10 week old 2021 Murano to New Car status and look. It may have taken a few days extra, BUT It's been done correctly the first time. Thanks to all of you, I'm prayerfully back on track to enjoy my retirement and new travel vehicle (Nissan 2021 Murano SL). More

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Baker painted new side mirror 3 times. 1st time poor quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. More

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Great Service I had a great experience with the body shop. Stephanie has a great personality and excellent customer service skills. Look forward to doing business I had a great experience with the body shop. Stephanie has a great personality and excellent customer service skills. Look forward to doing business here again. More

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sunnyday My vehicle has been in the Body Shop a couple of times. Each time I have had very good customer service. My vehicle is running good and looking grea My vehicle has been in the Body Shop a couple of times. Each time I have had very good customer service. My vehicle is running good and looking great. Thanks to everyone in the collision center. More

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