Stephanie Bybee | Page 6

excellent care and customer service from the minute we walked in the door, through the entire purchasing process, and to checking on everything days later. stephanie is kind, thoughtful, and made everythi walked in the door, through the entire purchasing process, and to checking on everything days later. stephanie is kind, thoughtful, and made everything easy and comfortable. More

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They didn't tell me until after I bought the car that it relies on 3G for the majority of the features. When we went on a test drive I asked if the vehicle has Android Auto and Apple Carplay and was told it relies on 3G for the majority of the features. When we went on a test drive I asked if the vehicle has Android Auto and Apple Carplay and was told it does. Come to find out after I bought the vehicle that since it was manufactured earlier in the same model year it doesn't have those features. There were cracks in the quarter panel that wasn't mentioned anywhere. The clear coat is coming off of the wheels. Luckily I got the warranty for the wheels but they will have to send the wheels off to get repainted so that's a huge inconvenience. I'm also going to have to spend nearly $1500 on aftermarket parts to add remote start and Android Auto. I like the vehicle but if I would've known about these things I would've picked something else. I supposedly get free carwashes but the "machine was broken" when I went the first time even though I seen vehicles going in the carwash. I went in to get a price on an oil filter while I was there and was told $28 so I really don't see me wasting my time going back for just a carwash. I really don't see me going back to that location when it's time to trade my other car either. They gave me a horrible trade in amount. The car wouldn't start but it was a 2014 Charger and it was definitely worth more than $500. I didn't want to keep hauling it around town to get quotes so I took the ridiculous offer. More

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We drove to OKC Mercedes from Kansas because of the great service from all the helpful, friendly staff !!! Stephanie Vaughan was a great educator on our first Mercedes’ purchase. Just a lovely experience. Hi service from all the helpful, friendly staff !!! Stephanie Vaughan was a great educator on our first Mercedes’ purchase. Just a lovely experience. Highly recommend Stephanie and her team. 😀 More

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My wife and I have now purchased three vehicles from this dealership. Starting with Stephanie Vaughn in sales, thru Jerremy Jackson in finance and Lance in service we have not one complaint. The thing that m dealership. Starting with Stephanie Vaughn in sales, thru Jerremy Jackson in finance and Lance in service we have not one complaint. The thing that most impressed me with Stephanie was her personal aspect and relationship to dealing with clients. Even following the sale and delivery of the vehicle Stephanie made sure our questions were answered and forwarded us a few tutorials on things she felt we needed to see. Can’t tell you how that makes us feel like a valued part of the process. More

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Stephanie turned what could have been the worst experience at MB OKC to the absolute best! She is very knowledgeable about the Mercedes Benz products and passionate about her customer’s needs. I wo experience at MB OKC to the absolute best! She is very knowledgeable about the Mercedes Benz products and passionate about her customer’s needs. I would not hesitate to send anyone I know to her for their next vehicle! Thank you so much! More

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Stephanie is an amazing person! She is very friendly & honest! I told Stephanie exactly what I wanted & 4 days later I had it! She also stayed late on a Saturday night so i could get my new GLE 350! She h honest! I told Stephanie exactly what I wanted & 4 days later I had it! She also stayed late on a Saturday night so i could get my new GLE 350! She has also been available to answer any questions I have had. More

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Stephanie was amazing, she really made me feel very important!!! I will go back to her for my next Mercedes!! important!!! I will go back to her for my next Mercedes!! More

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Stephanie was very helpful and patient, as I wanted to see everything they had to offer! Appreciate her customer service and friendly - no pressure - approach to helping us buy a beautiful car! Dana R. see everything they had to offer! Appreciate her customer service and friendly - no pressure - approach to helping us buy a beautiful car! Dana R. More

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Stephanie worked with me on my purchase and this was by far the most enjoyable purchasing experience I’ve had. I have purchased several vehicles over the years, but this was the first time I did not feel p far the most enjoyable purchasing experience I’ve had. I have purchased several vehicles over the years, but this was the first time I did not feel pressured, hassled, or just overall frustrated. Stephanie is truly professional and is an absolute pleasure to work with. More

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MB of OKC is and has always been first class in everything they do! From their sales people to service detail they make your car-buying experience a memorable one and will keep you coming back! everything they do! From their sales people to service detail they make your car-buying experience a memorable one and will keep you coming back! They treat you like family…MB of OKC you are #1!!! Stephanie Vaughan, you will be a friend for life. You made buying our new CLG300 so much fun! Your knowledge and expertise are exemplary of how to treat a customer! Jeff Trebbien, thank you for taking the time to make sure our experience was the best ever. We are proud to be a part of the MB of OKC family. More

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