Steffon Young | Page 7

This is the first time we are considering buying a Subaru car. We bought a new Crosstrek from Falcone in June 2022 for our youngest daughter. The salesman Steffon Young greeted us kindly and he spoke fran car. We bought a new Crosstrek from Falcone in June 2022 for our youngest daughter. The salesman Steffon Young greeted us kindly and he spoke frankly and upfront about the car and the price. We like it and like it so much that we bought another new 2023 Forester Sport in February for the older daughter. Both girls love their cars and they're having fun in the sun. Way to go Steffon and thanks for making buying cars so easy! also thanks to Betsy Taylor for outstanding explanation on the use of the car and Jon Wilson for getting all the document through More

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Drove all the way from Nashville Tennessee because the customer service was so well and not not require me to have option for the car. I did not want. customer service was so well and not not require me to have option for the car. I did not want. More

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Great job and I love the vehicle. I don't have moor to say.great I don't have moor to say.great More

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Had a great experience working with Falcone! Great sales experience- pricing was fair and straight forward. Purchasing was a breeze. Great sales experience- pricing was fair and straight forward. Purchasing was a breeze. More

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The patience and congeniality of Steffon Young and Betsy Taylor further enhanced our favorable impression of Falcone dating back to 2018. We needed their guidance through the array of features on these cont Taylor further enhanced our favorable impression of Falcone dating back to 2018. We needed their guidance through the array of features on these contemporary cars. And the price is right, the quality first rate. More

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Falcone (and Steffon with the Subaru side) helped me reserve the exact Subaru trim I was looking for. Steffon was able to read his incoming inventory list with complete accuracy compared to the Honda de reserve the exact Subaru trim I was looking for. Steffon was able to read his incoming inventory list with complete accuracy compared to the Honda dealership I went to first, when I considered a Honda. Steffon kept in contact until my vehicle arrived. He taught me every button on my car, helped me set up my phone to connect, and how to setup all 3 dashboard display preferences. Falcone Automotive also offers a follow up appointment with Betsy as in-person or Zoom to re-teach how my new vehicle works because a customer can't possibly retain all of it at once. They leave a pen and notepad in the glove box to write down questions. I read reviews about the Subaru motion headlights leave a shadow between the lights. They told me to keep my fog lights on to fill in that shadow. It's a 100% solution and the motion headlights are awesome for turns. I can see so much better than my Kia's headlights! My sister traded her Subaru after years in partly because of the motion headlights. Had I bought at Falcone before that, I could have taught her. I've owned 5 cars before this and I have never had a dealership teach me how to use my car. My sister now owns an Acura for 6 months and just now learned she has automatic highbeams. I bet she doesn't know how to turn the automatic option off like I do. I didn't intend to buy near downtown because other Subaru dealerships are more convenient. I'm glad I did though. Falcone Automotive has other dealership customers come to them to teach them how to use their vehicle if that says anything. I could have bought a car online or even from a machine, but Falcone reinforces the advantage of a human experience. I have not used their service department yet. I can only say their service department waiting room is not bursting at the seam like every time I go to Kia for my other car. Actually, they had zero customers waiting on both visits. I hope this means that my Subaru will be more reliable than is my Kia. More

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The team at Falcone did an amazing job at explaining to a first-time Subaru buyer the differences in models and trim levels. I never felt pressured to make a decision the day of and they were always availabl first-time Subaru buyer the differences in models and trim levels. I never felt pressured to make a decision the day of and they were always available to answer my questions at the store or via email and phone call. Really appreciate the atmosphere at Falcone and will be returning for service appointments with my new Subaru. Highly recommend! More

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When looking at Subaru's and/or Volkswagen's, no other dealership compares. Falcone has always been fair, honest, and makes a good deal. This is the 3rd car we have bought from Falcone. Steffon was wonder dealership compares. Falcone has always been fair, honest, and makes a good deal. This is the 3rd car we have bought from Falcone. Steffon was wonderful to work with! More

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I always appreciate how the sales staff will turn their computers around and let you see the actual sales numbers on the screen for the vehicle your buying, selling or trading. computers around and let you see the actual sales numbers on the screen for the vehicle your buying, selling or trading. More

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Every single member of the team was willing to help and answer my questions. The cohesiveness of this shop is unreal. I can’t say enough great things. answer my questions. The cohesiveness of this shop is unreal. I can’t say enough great things. More

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