Walter’s is always friendly and service is stellar.
James Rocha was on point and kept me in the loop
James Rocha was on point and kept me in the loop
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by teechr02
Service Price Transparency
Other Employees Tagged:
James Rocha
Oct 12, 2023 -
Audi Riverside responded
We are grateful for you leaving James this stunning review! We are glad to hear that James took great care of you and your automotive needs. We are thrilled to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
James Rocha was professional, focused, helpful, and
followed up on my questions and concerns with my car
followed up on my questions and concerns with my car
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by kathryn.uhrich
Service Price Transparency
Other Employees Tagged:
James Rocha
Oct 09, 2023 -
Audi Riverside responded
Kathryn,
We greatly appreciate you for leaving James this positive review! We are thrilled to hear that James took amazing care of you and your automotive needs. We are delighted to know that he followed up with you on your questions and concerns about your vehicle. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Every time I go I always get taken care of thank you for
always being kind
always being kind
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by Chantelventura18
Service Price Transparency
Aug 25, 2023 -
Audi Riverside responded
We are happy to hear that our team could consistently be of great assistance to you! We thank you for your excellent review, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I always have a great experience with Audi Service the
service writers James, Stacy and Alejandro are always a great help!
service writers James, Stacy and Alejandro are always a great help!
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by Khristenv
Service Price Transparency
Other Employees Tagged:
James Rocha, Alejandro
Aug 24, 2023 -
Audi Riverside responded
Thank you so much for your positive review! Providing a top-notch experience is always our goal here at Walter's Audi, and we are glad that James', Stacy's, and Alejandro's efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future Audi needs.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
My service adviser Stacy Samuel was great.
She kept me informed and was very knowledgeable.
She kept me informed and was very knowledgeable.
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by Mbartells13
Service Price Transparency
Aug 14, 2023 -
Audi Riverside responded
Thank you for leaving Stacy this positive review! We are glad that she took great care of you and kept you well informed throughout your service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Audi for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Aug 13, 2023 -
Mbartells13 responded
Same as above
Aug 13, 2023 -
Mbartells13 responded
Already sent one
Aug 13, 2023 -
Mbartells13 responded
Same as above
Walter's Audi is a wonderful Dealership.
It is very clean, comfortable and the staff is spectacular. The quality of work performed by all is top notch. Two standouts in the service departmen
It is very clean, comfortable and the staff is spectacular. The quality of work performed by all is top notch. Two standouts in the service department by far are Christopher Ostman and Stacey Samuel. Kudos to Walter for hiring these two customer service reps. Their pleasant personalities, skills and knowledge will not go us noticed. This certainly makes getting your car serviced a lot less complicated and stressful. You are sure to receive an outstanding job from all members. Thank you for your service.
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by Jeff
Service Price Transparency
Other Employees Tagged:
Christopher Ostman, James Rocha, Alex (Service Tech who worked on the car)
Jul 31, 2023 -
Audi Riverside responded
Jeff,
Thank you so much for your excellent review! Providing a smooth, top-notch experience is always our goal here at Walter's Audi, and we are glad that Christopher's and Stacy's efforts could meet your satisfaction. They will be honored to hear of your very kind words. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Excellent customer service experience.
James Rocha was simply outstanding, as his kind disposition made an absolute pleasure to work with him.
James Rocha was simply outstanding, as his kind disposition made an absolute pleasure to work with him.
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by Trklove2
Service Price Transparency
Other Employees Tagged:
James Rocha
Service was done ahead of estimate.
Service personnel are always knowledgeable and helpful. Stacey is great.
Service personnel are always knowledgeable and helpful. Stacey is great.
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by Kalooa11
Service Price Transparency
Jul 14, 2023 -
Audi Riverside responded
Thank you so much for your excellent review! Providing quality and efficient service is so important to us here at Walter's Audi, and we are glad that Stacy's and the team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Mr. Alejandro Luna has always been very professional and
helpful! Everyone at Walters Audi has been as well!
helpful! Everyone at Walters Audi has been as well!
More
by tomford1959
Service Price Transparency
Other Employees Tagged:
Alejandro Luna
Jul 13, 2023 -
Audi Riverside responded
Thank you for choosing Walter's Audi and for your positive review! We are delighted that Alejandro and the team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Great customer service Tracy in service treats you like
family highest integrity a satisfied returning customer
family highest integrity a satisfied returning customer
More
by Ddunaj909
Service Price Transparency
Jul 13, 2023 -
Audi Riverside responded
Thank you so much for your wonderful review! We are honored by your repeat business, and we are delighted that Stacy and the team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority here at Walter's Audi. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
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